Subscription Terms & Conditions

Subscription terms & conditions 

23. Subscriptions & Membership T&C’s

23.1 Introduction

• These Subscription terms and conditions ('the Terms') govern the user's ('you' or 'your') use of the website Indulge In Treats, Indulgeintreats.com and any of our other brands we own within the Indulge in treats website ('the Websites') 

• The terms “we”, “us”, “our” and the website  refer to our websites Indulge In Treats, Indulgeintreats.com and any of our other brands we own) and Indulge In Treats the brand.

• By using our website (`Indulge In Treats, Indulgeintreats.com and any of our other brands we own’), you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

• This page (together with the documents referred to on it) tells you the terms and conditions on which we will supply to you the products (Products) listed on our website www.indulgeintreats.com (our site) via one of our subscription services (Services) or Membership services (Services). Please read these terms and conditions carefully before subscribing to one of our Services. You should understand that by subscribing to one of our Services, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference. 

• If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

• You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

• Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy Policy and Cookie Policy (to view the policies in more detail click on them).

• Any new feature added to our website will be subject to these terms and conditions

• Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

• By using our website you are accepting all terms, conditions, policies and notices stated now and in the future. It is your responsibility to keep updated with amendments made to our terms and conditions. We reserve the right to update, change or replace any part of these terms and conditions at any time. Your continued use of our website constitutes acceptance of any changes to these terms and conditions.

Credit

• This document was created using Docular (https://docular.net).

23.2 Copyright notice

• Copyright (c) 2023 Indulgeintreats.com.

• Subject to the express provisions of these terms and conditions:

(a) we, together with our licensors, own and control all the copyright and other intellectual    

property rights in our website and the material on our website; and

(b) all the copyright and other intellectual property rights in our website and the material on 

our websites are reserved.

23.3 Breaches of these terms and conditions

• Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a) send you one or more formal warnings;

(b) temporarily suspend your access to our website;

(c) permanently prohibit you from accessing our website;

(d) block computers using your IP address from accessing our website;

(e) contact any or all of your internet service providers and request that they block your access to our website;

(f) commence legal action against you, whether for breach of contract or otherwise; and/or

(g) suspend or delete your account on our website.

• Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

 

23.4 Variation

• We may revise these terms and conditions from time to time.

• The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

23.5 Assignment

• You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

• You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

 

23.6 Severability

• If any provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

• If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

23.7 Third party rights

• A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

• The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

23.8 Interpretation & Definition

Interpretation

• The words of which the letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

 

Definitions

“Affiliate” Means an entity that controls, is controlled by or is under common control with a party where “control” means ownership of 50% or more of the shares, equity interest or other securities. Entitled to vote for election of directors or other managing authority. 

“Account” Means a unique account created for you to access our service or part of our service.  

“Company” (Referred to as either “the company“, “us”, “we”, or “our'' in this agreement.) Refers to Indulge In Treats, Indulgeintreats.com and any of our other brands we own).

“Country” Refers to England UK.

“Content” Refers to content such as text, images or other information that can be posted, uploaded or linked to or otherwise made available by you, regardless of the form of that content. 

“Device” Means any device that can access the service, such as a computer, a cell phone or a digital tablet. 

“Feedback” Means feedback, innovations or suggestions sent by you regarding the attributes, performance or features of our service. 

“Service” Refers to our website 

“Terms and Conditions' '  (Also referred to as “terms' ') means these terms and conditions that form the entire agreement between you and the company regarding the use of the service. 

“Third party social media service” Means any services or content (including, data, information, products or services.) provided by a third party that may be displayed, included or made available by the services. 

“Website” Refers to Indulge in treats which is accessible by Indulgeintreats.com and any of our other brands we own)

“You” Means the individual accessing or using the service, or the company, or the other legal entity on behalf of which such individual is accessing or using the service as applicable. 

 

23.9 Acknowledgment

• These are the terms and conditions governing the use of this service and the agreement that operates between you and the company. These terms and conditions set out the rights and obligations of all users regarding the use of the service.

 

• Your access to and use of the service is conditioned on your acceptance and compliance with these terms and conditions these terms and conditions apply to all visitors, users and others who access or use the service.

 

• By accessing or using the service you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions then you may not access the service. 

 

• You represent that you are over the age of 18 the company does not permit those under 18 to use the service.

 

• Your access to and use of the service is also conditioned on your acceptance of and compliance with the privacy policy of the company. Our privacy policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the application or the website and tells you about your privacy rights and how the law protects you. Please read our privacy policy carefully before using our service. 

 

23.10 How The Contract Is Formed Between You and Us 

• If you opt for a subscription option, here's some information:

• If your order includes a subscription, you simply add the product you want to your basket, but instead of picking a one off purchase you will pick a subscription for however long you would like to receive the product(s) for. It can then be purchased at the Website checkout like any other Product. From that purchase forward, you (or the lucky recipient if you've bought it as a gift) will receive products however often you picked upon subscribing and thereafter until you cancel your subscription. 
• When you buy products on a subscription bundle you get the products at a discounted price.
• Depending on your type of subscription, you still might have limits to the amount of each type of product you can buy and other limitations subject to change at our discretion. 
• IMPORTANT NOTE, all applicable purchases of products and services on our website including but not limited to the Spending Limit, on memberships, subscriptions and gift cards have no cash value and cannot be redeemed, paid out, or claimed in any way. The only way you can use your gift cards is for purchasing Products from our website in accordance with these Terms and Conditions and the applicable Specific subscription and Membership Terms. Any applicable Spending Limit does not impose an obligation on us to fulfil or accept orders and cannot be separated from the Membership or subscription it is linked to.

 

• The products sold on Indulge In Treats are set at prices we choose and may vary at our own discretion. Our Typical Prices are set by us at our own discretion products similar to ours or the same as ours may sold on other platforms may vary in price we have no obligation to sell products at the same price as other stores that aren't connected to us and we aren't legally obligated to sell products at the same price as other stores. 

 

• Indulge In Treats  gives you options: you can buy our products products at competitive prices without needing to purchase a Membership or subscription (the “Typical Price”), or you can opt for one of our available Memberships or subscribe to our products and buy our Products at a significant discount to the Typical Price (the “Members, bundle and subscription Price”), subject to these Terms and Conditions and any applicable Specific Membership and subscriptionTerms (as defined in these terms and conditions). The Members Price and subscription price for a Product may of course change over time.

 

• After completing sign up, you will receive an email verifying you have subscribed to one or more of our services. Please note that this does not mean that your subscription has been accepted. Your subscription constitutes an offer to us to buy Products by subscribing to a Service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that your subscription has been accepted (Welcome Email). The contract between us (Contract) will be formed when you click the checkout button and confirm your intent to purchase the product or service by making an order with us.

 

• The subscription plan to our Services consist of an initial charge (for the product or service you purchase) and then followed by a recurring period of charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Indulge In Treats may submit periodic charges (e.g., monthly) without further authorisation from you, until you provide prior notice that you have terminated this authorisation or wish to change your payment method. Such notice will not affect charges submitted before Indulge In Treats reasonably could act. 

 

• To terminate your authorization or change your payment method, log into your account and manage your automatic subscription payment to us. 

 

• By subscribing to our Services you are agreeing to pay recurring periodic subscriptions for an indefinite time or however long you choose to subscribe for until cancelled by you, on the subscription terms page set out on the product page you have completed. You can cancel your subscription at any time. You will not be charged for any cancellation. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously elected to terminate a subscription by you.

 

• Account Cancellations. If you wish to cancel your subscription with us, you must cancel 7 days before your next payment is due to be collected, in order to avoid receiving the following months’ box. Customers cancelling after their payment has been taken will receive the following month's box as their last box. If your payment has been cancelled before the 7 day period this may result in being invoiced for the following months’ box.

 

• We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision.

 

23.11 Subscription payment terms

• Monthly subscription: by purchasing a monthly subscription, you agree to an initial and recurring monthly subscription fee at the then-current monthly subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription you may cancel your monthly subscription at any time subject to the terms of our cancellation policy.

 

• Subscription Automatic monthly renewal terms: Once you subscribe and you're off the waitlist, (Seal subscriptions)  will automatically process your monthly subscription fee in the next billing cycle. (Seal subscriptions) will continue to automatically process your monthly subscription fee each month at the then-current monthly subscription rate until you cancel your subscription. We explain how to cancel your monthly subscription below at the section cancellation policy.

 

• Annual subscription: By purchasing an annual subscription you agree to an initial prepayment for one full year of service (after you are off the waitlist). After one year and annually thereafter you will be billed a recurring annual subscription renewal fee at the then current annual subscription rate. We will not notify you before the renewal fee is billed. You may cancel your annual subscription anytime before the next billing cycle subject to the terms of our cancellation policy.

 

• Automatic annual renewal terms: We bill your credit card for the annual subscription renewal fee in the first month of your next annual subscription. 

 

• For example, let's say you purchased an annual subscription beginning in May 2020 and ending in April 2021. We will bill you for the second year (May 2021 to April 2022) in May 2021, unless you cancel your annual subscription before May 2021. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, (Seal subscriptions) will automatically process your annual subscription fee at the then-current annual subscription rate. We explain how to cancel your subscription below at the section cancellation policy.

 

• Flexible subscription: By purchasing a flexible subscription how often they arrive is up to you. You agree to an initial and recurring subscription fee every time your new subscription is processed at the then-current subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription you may cancel your subscription at any time subject to the terms of our cancellation policy.

 

• Subscription Automatic renewal terms: Once you subscribe and you're off the waitlist, (Seal subscriptions) will automatically process your subscription fee in the next billing cycle when your subscription is processed. (Seal subscriptions) will continue to automatically process your subscription fee each time your new subscription is ready to be sent to you at the then-current monthly subscription rate until you cancel your subscription. We explain how to cancel your subscription below at the section cancellation policy.

 

• Enforcement measures: If an automatic payment is declined or returned to you, this will result in you not receiving your subscription until you arrange our payment. 

 

Non refundable fees

• Non refundable subscription fees Include: 

• Perishable goods (including foods and drinks) 
• Skincare 
• Subscription boxes 
• Subscriptions 
• Bundles 
• Custom bundles 
• Customised jewellery 
• Personalised and custom made items 
• Postage costs, customs, taxes, return postage costs or any fee incurred upon delivery 

 

23.12 Restrictions on use 

• No part of this subscription or subscription box should be copied. 

 

23.13 Subscription Shipping, Returns & refunds

23.14 Shipping 

• Once your order is placed we are unable to change your shipping address. So please make sure you enter the correct address. (we are not liable to refund orders if you give us the wrong address) 

• Orders are shipped out as soon as possible, if you order a pre order product it should ship on the estimated date listed in the product page description. If you order a subscription product or subscription box from us those products will be shipped on the dates specified on each individual page or the following month in correspondence to the date you bought the subscription or depending on how regular you choose to get them delivered. 

• Orders including single purchases, multiple purchases, subscription and subscription box purchases may be shipped out in separate parcels as some of our products ship from different warehouse locations.

• If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) you will be responsible for the postage charges. Any fees and charges incurred by the retailer due to a package being refused will be deducted from your merchandise refund. The same will apply if the tracking states that delivery has been attempted and the item is awaiting collection from a postal depot, and that item is not collected.

• If you need your item for a special event such as a birthday, I strongly recommend you order your piece 40 days in advance just to ensure you get it for your special event. 

• The Term Business days - refer to weekdays from Monday to Friday and do not  include public holidays or weekends. Please do not count Saturdays, Sundays or any  national holidays when calculating your shipping times. 

• Shipping & Delivery Information - You will find the estimated processing time, estimated shipping time and country the product will be shipped from located on each product's individual description page. Items or subscription boxes that are made to order or pre ordered may take a little bit longer than or usual delivery time. However we will keep you informed along the way. 

• Processing time - Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you, if not, we will keep you informed of your parcels progress. Processing time should be added to the total delivery time.

• Delays - In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs that, unfortunately, we can’t control. We seek your patience and understanding should this happen.

• Separate shipments - Some products may arrive in separate parcels. This is due to availability, being stored in different warehouses and customisation. You will be provided separate tracking numbers for each shipment parcel.

• Duties, Taxes, and Other Fees - In most cases, customs fees do not apply, However International shipments may be subject to import taxes, duties and/or customs clearance fees (which are determined by the customs agency within the destination country), which are levied once a shipment reaches the recipient's country. All taxes, duties, and all other charges and fees are the sole responsibility of the recipient. These fees will be based on the value of the order and the tax free threshold. These fees get collected by you at the time of delivery. Indulge In Treats has no control over these charges, nor can Indulge In Treats predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred. Customs policies vary widely by country. If you have questions we recommend that you contact your local customs office for more information. All customs, duties and any other fees or charges incurred are non refundable. 

• Track your order - If your order has been shipped using a trackable service, you can follow its journey to you. You’ll receive a shipping confirmation email once your order is fulfilled. Simply click on your tracking link in the email to view the up to date tracking information.

• **Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. 

23.15 Returns & Exchanges 

• RETURNS + EXCHANGES INFORMATION: We hope you love your purchase! 

• Unfortunately in most cases we do not accept returns unless your product arrives damaged. This is due to a lot of our products being perishable, customised, personalised or to comply with product hygiene rules.

• If your product arrives damaged please email us to let us know within 3 days of receiving your product. You must do this before trying to return your damaged item, as we need to verify the return.
• All of our products are non-returnable due to them being perishable, personalised or customised. We only accept returns on products that have defects upon arrival
• Please email us to let us know support@indulgeintreats.com

• We will provide you with the return address. 
• ITEMS MUST BE RETURNED WITHIN 14 DAYS FROM THE DELIVERY DATE.
• To be eligible for a return, your item must be unused and in the same damaged condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

• Any item we get notified about after the 14 day return period, if you want to return a damaged item you must inform us within 14 days of receiving the item.
• Perishable goods
• Cosmetic
• Skincare
• Gift cards
• Jewellery 
• Products bought on Subscriptions 
• Subscription boxes 
• Bundles and custom bundles 
• Downloadable software products
• Health and personal care items
• items in the sale
• discounted items
• free gifts
• intimates including lingerie
• digital downloads
• Items on sale or marked down in price
• Personalised or customised products
• Returns received in damaged or worn condition. You have a legal obligation to take reasonable care of the items while in your possession. If you fail to comply with this obligation, we and/or the brand have a right to deduct the cost of any deterioration (due, for example, to your having used the items) up to the price of the items from the refund to which you are otherwise entitled.

• We do not offer price adjustments or rain checks on any of our products.

• To complete your return, we require a receipt or proof of purchase.

• There are certain situations where only partial refunds are granted (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 14 days after delivery
• postage cost is non refundable
• Any customs, duty or tax charged upon delivery is non refundable.

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

• If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. 

If you’ve done all of this and you still have not received your refund yet, please contact us at Support@indulgeintreats.com

Sale items (if applicable)

• Unfortunately sale items or discounted items cannot be refunded.

Exchanges (if applicable)

• We only replace items if they are defective or damaged. If you need to exchange your product due to it being damaged, send us an email at Support@indulgeintreats.com we will then provide you with details of where to send the item back to then send your item to: the address we provided. 

Shipping 

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs & customs charges you receive upon delivery are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

• We don’t offer refunds for postage costs if a parcel is delayed, as we use an external service that’s out of our control. Therefore we advise international customers to allow plenty of time for delivery especially if the item is required for a special event or upgrade postage to express post.

• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

• If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

PLEASE READ NOTE: 

• The goods are your (the customer's) responsibility until they reach us, for your own security please make sure your parcel is packed well and sent via a tracked method. 
• If you want to exchange a damaged item you must go through the return process and then reorder the item you want, due to the fact we can't reserve items.
• Returns can only be credited to the original payment method e.g debit card.
• Non refundable fees are as follows: original shipping cost, any duties, taxes or customs charges incurred upon delivery and return costs that are above six great British pounds. 
• Items that don't get back to us are non refundable, so please send via a tracked courier service so you can claim money from the delivery service you use. 
• If the item you (the customer) returns is inspected and we decide it is non refundable, you must cover the return postage if you want the item back.

• Wrong Address Disclaimer:It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed, we cannot retrieve it for an address change. 

• Where We Ship To: We currently only ship to the UK and Ireland but if you would like to purchase a product from us and you aren't in the UK or Ireland please do send us a purchase request at Support@indulgeintreats.com 

• Subject to availability, after we have accepted an order for Products, we will use all reasonable means to deliver the Products within the time stated by your chosen shipping service. Due to products being stored in different locations across the uk and europe some products from your order may be sent separately meaning you may incur more than one postage costs at the checkout (you will see the total shipping cost at the checkout). We aim to dispatch as soon as possible; however, any date specified for delivery is approximate and we shall have no liability for failure to deliver on such specified date.

• Shipping charges will be displayed clearly on the order page before payment is requested.Click Here for Shipping Information and charges

• If no one is available at your address to take delivery and the Products cannot be posted through your letterbox, The delivery company will be likely to leave you a note informing you of how to rearrange delivery.

• If after a failed delivery to you, you do not re-arrange delivery, we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery, we may end the Contract.

• Products become your responsibility from the time we deliver the Product to the address you gave us. Please check your Products thoroughly on receipt as we cannot be liable for any damage caused once they are in your possession. This does not affect your statutory rights. You will only own the Products once we have received payment in full.

• Click here to see a summarised version of the shipping and return policy.

23.16 Subscription Cancellations

• Subscriptions can be cancelled any time before your auto payment is taken from your account. Any cancellations made after the auto payment is taken will be cancelled the following month.

• Subscriptions can also be paused and changed before that month's auto payment has been taken from your account. If the auto payment has already been taken the changes will be applied to the next subscription coming to you. 

• Auto renewing subscriptions can not be cancelled mid term.

23.17 Subscribing to products after Cancellation 

• You are free to make now subscriptions on our website if you wish to purchase a new subscription following cancellation. We do hold the right to deny or refuse to sell you any product, subscription or membership. Please be aware that unless otherwise agreed, your subscription type may no longer be offered and/or your Spending Limit will be reset to the ordinary starting figure and no Spending Limit from a cancelled subscription will be carried over.

23.18 Changes to your subscription terms

• Where we need to change your terms of subscription, we shall notify you. If such changes are material, we shall give you the option to cancel your subscription.

23.19 Transactions Concluded Through The Website

• Contracts for subscriptions or for the sale of Products formed through the Website are governed by these Terms and Conditions (including all the contractual documents on our website)  in use at the time the relevant Contract is entered into. All such Contracts are binding on you and us and on our respective successors and assigns. We may transfer, assign, charge, sub-contract or otherwise dispose (“Transfer”) of any Contract, or any of our rights or obligations arising under it, at any time during the term of the Contra ct.We will contact you to let you know if we plan to do this and if your rights are adversely affected in a material respect, give you the right to end your Contract with us. You may only Transfer your rights or your obligations under these Terms and Conditions to another person if we agree to this in writing.

23.20 Our Contracts – Subscriptions And Products 

• You can check and correct your order at any point up until you have clicked the 'PAY NOW' (or similar) button on the checkout page. Details of your order history will be available through your 'My Account' page.
• The contract is between you (the customer) and us (Indulge In Treats).
• You are required to provide us with your email address when placing an order (or when registering an account with us). We will notify you by email as soon as possible to confirm that we have received your order. Please note that all orders are subject to acceptance by us, and we will confirm acceptance to you by sending you an e-mail confirmation that the Product has been dispatched or, if applicable, the subscription, gift subscription, the Membership or Gift Membership purchased (“Confirmation”). We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. The contract will only be formed when we send you the Confirmation.
• The Contract will relate only to those Products and/or Memberships whose dispatch we have confirmed in the Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Confirmation.

 

23.21 Your Personal Information

• During the checkout process, you will be asked to complete your payment details. All fields shown as compulsory must be completed. Please note that we will collect and store your information using shopify encrypted secure payment mechanism, as well as your choice of payments secure payment systems and will only use it in accordance with our Privacy Policy & Cookie Policy. 

 

23.22 Payment For Subscriptions And Products

• The price of Product(s) is the price quoted on our website, it may change when we have sales and if you use a discount code.

• Prices include VAT and delivery costs (if applicable), Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we and/or the Brand have already sent you an Order Confirmation.

• The Website contains a large number of Products and it is always possible that, despite best efforts, some of the Products listed on the Website may be incorrectly priced. We and/or Brands will normally verify prices as part of the despatch procedure so that, where a Product's correct price is less than the stated price, you will be charged the lower amount. If a Product’s correct price is higher than the price stated on the Site, we and/or the Brand will normally either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.

• Payment for all orders must be made by credit, debit card, Visa, Mastercard, American Express, Shopify Payment Powered by Stripe, Apple pay, Google Pay or PayPal on the checkout page. 

• You should be aware that online payment transactions are subject to validation checks by your card issuer and we and/or Brands are not responsible if your card issuer refuses to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We and/or Brands are not responsible for this.

• From time to time the Website may run promotions where discount codes are offered. These can be used to discount the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant Product(s) stated. Discount codes cannot be redeemed for cash. Any discount codes obtained by way of referring friends to the Website must be done in good faith and without any arrangement for the purpose of earning credit where invites and subsequent purchases are not genuine.

• In placing your order with a credit or debit card or by PayPal you confirm that the card/account being used is yours and/or you are authorised to use it and that there are sufficient funds or credit facilities to cover the cost of any Membership, Subscription or Products. We may obtain validation of your credit or debit card or Paypal details before providing you with any Membership, subscription or Product. All credit/debit card or Paypal account holders are subject to validation checks and authorisation by the card issuer/payment provider. Your payment method will be charged monthly, annually or as regularly as you choose on the order page for as long as the Membership or subscription or both lasts.

• If the issuer of your card/payment provider refuses to authorise payment we will not accept your order or be under any obligation to deliver the relevant Membership or Product. We will not be obliged to inform you of the reason for the refusal, and we will not be liable for non-delivery of the Membership or Product ordered. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.

• Your credit/debit card/Paypal account will be charged when we issue your Membership, subscription or dispatch your order from one or more of the warehouses. If your payment is not received and you have already received the Products you ordered from us, you must pay for the Products or return those Products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense. If you do not do this within 30 days of the date on which we cancel your order, we may collect (or arrange for collection) the Products at your expense. We reserve the right to charge you for any and all damage to any Products that are the subject of an unpaid order.

23.23 Warranty 

• We warrant to you that any Product purchased from us through our site will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied.

 

23.24 Our Liability 

• This section explains your liability to us and Indulge In Treats liability to you under these terms and conditions in reaction to the use of our website, services provided via the website, associated services, membership services, subscription services, our products and any other service or product we offer on the website.

• By using our website you are agreeing that you expressly understand and agree to the terms and conditions of using our website, services, associated services,  membership services, subscription services, our products, and any other service or product web offer on the website, are provided on an as is and as available basis, with all its fault. 

• Any content accessed through our website or made available to you in connection with the Website is accessed at your own risk, and you shall be solely responsible for any damage to your device, or any device you use to access our website, or any other loss that results from accessing such content. Indulge In Treats  and its licensors expressly disclaim all warranties, representations, and conditions of any kind, whether express or implied, arising from use of the website. 

• You acknowledge and agree that neither Indulge In Treats nor its licensors are liable, and you agree not to seek to hold us liable, for the conduct of third parties on the website, including operators of external sites, and that the risk of injury from such third parties rests entirely with you. 

• The terms in this Section 4 do not affect your statutory rights as a consumer and nothing in these Terms and Conditions limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that may not be excluded or limited under applicable law.

• You agree to defend, indemnify and hold Indulge In Treats and its group companies, affiliates, licensors and business partners harmless from and against any and all claims, demands, liabilities damages and losses including, without limitation, reasonable attorneys’ fees, resulting from or arising out of (a) your use of the Website, use of Associated Services or purchase of Products; or (b) your breach of these Terms and Conditions or any other policies that Indulge In Treats may issue for the Website from time to time.

• If we fail to comply with these Terms and Conditions, we are only responsible for loss or damage you suffer that is reasonably foreseeable and a direct result of our breaking these Terms and Conditions or our failing to use reasonable care and skill. 

• We will not be responsible for any losses you suffer as a result of us breaching these Terms and Conditions that were not reasonably foreseeable to both you and us when you commenced using the Website, using the Associated Services or when the Contract for your Membership, subscription or the sale of Products by us to you was formed. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

• To the fullest extent permissible by applicable laws, under no circumstances, will Indulge In Treats or its licensors be liable to you for more than the total amount paid to Indulge In Treats by you for your Membership, subscription (or in the case of non-members, for your Products) during the twelve-month period prior to the act, omission or occurrence, giving rise to such liability.

• To the fullest extent permissible by applicable laws, we are not responsible for indirect losses (including consequential damages) which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these Terms and Conditions by us that would entitle you to terminate the Contract between us.

• The laws of certain countries, states and jurisdictions do not allow the limitation of liability or certain damages, and if such laws apply to you, some or all of the above limitations may not apply to you, and you may have additional rights.

• We only supply Memberships and Products for individual and private use. If you subscribe to our Memberships or use our Products for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.    

 

23.25 How we will communicate with you & you with us 

• The best way for you to communicate with us is by emailing Support@indulgeintreats.com 

• We aim to respond to you within two working days, however we are not bound to this or obligated legally to respond at all. 

 

• When using our website you accept that communication with us will be mainly electronic and that we may send you messages from time to time if you are subscribed to our email list. 

 

• We will generally provide you with information using notices on our website, emailing you or by posting updates to our social media pages. 

 

• By using our website, you agree to all forms of contracts, notices, information and other forms of communications that we provide. This condition does not affect your statutory legal rights.

 

23.26 Written communications 

• Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic.

 

• We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

 

23.27 Notices 

• All notices given by you to us must be given to Indulge In Treats at Support@indulgeintreats.com. 

 

• We may give notice to you at either the e-mail or postal address you provide to us when signing up to a Subscription, or in any of the ways specified in our terms and conditions.

 

• Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

23.28 Transfer of Rights and Obligations 

• The contract between you and us is binding on you and us and on our respective successors and assigns.

 

• You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.

 

• We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.

 

23.29 Intellectual Property Rights 

• We (Indulge In Treats Company) are the owners of the Indulge In Treats website, every design aspect and everything relating directly to Indulge in Treats that is placed on the website.Unless we expressly state otherwise, all intellectual property rights in the website, including all copyrights, images, software, designs, text, sound, logos, branding,articles and anything form of content within the website or supplied as part of the website relating to us is owned by us or a company, group or third party licensor we have agreed to work with.

 

• The service and its original content excluding (content provided by you or other users) features and functionality are and will remain the exclusive property of the company (Indulge In Treats) and its licensors. 

 

• The service is protected by Copyright, trademark and other laws of both the country and foreign countries.

 

• Our trademarks and trade address may not be used in connection with any product or service without the prior written consent of the company.

 

• We can not give permission to use other companies, third party licensors or customers' content that is posted on our website. You must ask the permission of the person, licensor or business that owns the intellectual property. 

 

• You may print off one copy, and may download extracts, of any pages from our site for your personal reference. You must not use any part of our copyright materials for commercial purposes without first obtaining a licence to do so from us and our licensors.

 

• If you post comments on the Products or Services to any website, blog or social media network (Commentary) you must ensure that such Commentary represents your fairly-held opinions. By subscribing to the Services you irrevocably authorise us to quote from your Commentary on our site and in any advertising or social media outlets which we may create or contribute to.

23.30 Your Intellectual Rights 

• We will always inform you how we will be using your intellectual property that you contribute to us.

• You can find more information within the cookie page and our privacy policy 

 

23.31 Events Outside Of Our Control 

• We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control.

 

• Events beyond our reasonable control included but are not limited to the following:

 

• Strikes, lock-outs or other industrial action;

 

• Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

 

• Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

 

• Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport

 

• Impossibility of the use of public or private telecommunications networks; and

 

• The acts, decrees, legislation, regulations or restrictions of any government.

 

• Our performance under any Contract is deemed to be suspended for the period of time that the event goes on and thereafter until we can re-establish our usual working patterns and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Event.

 

23.32 Consumer Rights 

• If you are contracting as a consumer, you may cancel a Contract at any time within fourteen days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in our terms and conditions, terms of supply and any terms on our website including but not limited to membership and subscription terms).

 

• To cancel a Contract, you must login to your account and select to cancel your Subscription with Indulge in Treats if you need guidance please contact Support@indulgeintreats.com. You must also return the Products to us as soon as reasonably possible. You must pay the cost of returning the Products. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. 

 

23.33 Supply of goods 

• For information on supply of goods please refer to the supply of goods policy in the terms and conditions of Indulge in Treats. 

23.34 Privacy Policy 

• For information on our privacy policy please refer to the privacy policy in the terms and conditions of Indulge in Treats. 

 

23.35 Waiver 

• If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.

 

• A waiver by us of any default will not constitute a waiver of any subsequent default.

 

• No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

 

23.36 Our Right To Vary These Terms & Conditions

• We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements, changes in our system's capabilities as well as any other changes we deem fit for our business.

 

• You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within fourteen working days of receipt by you of the Products)

 

23.37 Our rights to end a contract

• Very occasionally we may need to cancel an order at our discretion. If this becomes necessary, we won’t charge you as we will not be sending you the item you ordered. In addition, we may end any Contract between us at any time if you breach any of these Terms and Conditions, including using any Membership, subscriptions or selling any Products for commercial use.

 

23.38 Entire agreement

• Subject to these terms and conditions, together with our privacy, cookies policy and any other policy, terms and conditions or legal documents we have on our website, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

 

• Nothing in this clause limits or excludes ant liability for fraud. 

 

23.39 Law and jurisdiction

• These terms and conditions shall be governed by and construed in accordance with English law.

 

• Any disputes relating to contracts for the purchase of products through our site shall be subject to the exclusive jurisdiction of the courts of England Including but not subject to disputes or claims relating to these terms and conditions .

 

23.40 Statutory and regulatory disclosures

• We are not yet registered in the trade register; we will let you know where you can find the online version of the register when we are, and our registration number.

 

• We are not yet registered as Indulge In Treats with any professional body in the United Kingdom and will be subject to rules when we are, which would be found at www.gov.uk.

 

•  We do not yet have a VAT Number.

 

23.41 Our details

• This website is owned and operated by Indulge In Treats

 

• You can contact us:

1. using our website contact form; or 
2. by email, using the email address published on our website from time to time;