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Supporting vulnerable women and childrenliving in poverty

Fighting for a world free from poverty

Treating every dog and cat with compassion, care & respect

Charities

We, at Indulge In Treats, wanted to give a bit more of an in depth overview of the charities your donations go to, how the donations work within our website, and the difference they can make. All the charities you can donate to hold a deep meaning in our hearts. We hope to be adding more charities to donate to in the near future. Thank you for all the donations you've already given, the future donations and support you provide for these charities, they make a huge difference. Telling a friend about a charity you have recently discovered is also a great way to support the charities.

How Do I Donate

For every product you purchase on our website, 5% gets split between these charities. If you wish to donate more than the 5% from each product that we donate, you can go directly to the charities website and make an extra donation there.

Charity - Action Aid

ActionAid is an international based charity that works with women and girls living in poverty. Working to end violence against women and girls while fighting poverty to assist women and girls to create the future they want.

Find more information at - https://www.actionaid.org.uk

Charity - Battersea Dogs and Cats

Battersea Dogs & Cats home have been providing care in many ways for dogs and cats since 1860. They work hard finding the best new homes or working roles for animals that have been abandoned or that their owner can no longer take care of them. Making sure they have all the rehabilitation they need while at battersea.

Find more information at - https://www.battersea.org.uk/

Charity - Comic Relief

Comic Relief supports many projects in the UK and around the world relating to poverty, violence and discrimination.

Find more information at - www.comicrelief.com

To view frequently asked questions please click link

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Terms & Conditions THE INDULGE IN TREATS TERMS AND CONDITIONS BELOW CONTAIN ALL THE VERY IMPORTANT INFORMATION YOU SHOULD KNOW ABOUT OUR WEBSITE REGARDING YOUR RIGHTS AND OBLIGATIONS. PLEASE READ IT CAREFULLY AS BY USING THE INDULGE IN TREATS WEBSITE YOU AGREE TO ALL THE TERMS AND CONDITIONS OF THE SITE. CERTAIN TERMS WILL APPLY TO YOU DEPENDING ON THE WAY YOU INTEND TO USE OUR WEBSITE AND THE SERVICES WE OFFER. CONTENTS PAGE 1. Introduction 2. How we will communicate with you & you with us 3. Copyright notice 4. Liability 5. Licence to use website 6. Acceptable use 7. Registration and accounts 8. User login details 9. Cancellation and suspension of account 10. Your content: licence 10.8 Your feedback to us 11. Your content: rules 12. Limited warranties 13. Limitations and exclusions of liability 14. Breaches of these terms and conditions 15. Variation 16. Assignment 17. Severability 18. Third party rights 19. Cookie policy 20. Charities (Overview) 21. Shipping & Returns (Overview) 21.1 Shipping 21.7 The Term Business days 21.8 Shipping & Delivery Information 21.9 Processing time 21.10 Delays 21.11 Separate shipments 21.12 Duties, Taxes, and Other Fees 21.13 Track your order 21.15 Returns & Exchanges 21.22 Late or missing refunds (if applicable) 21.23 Sale items (if applicable) 21.25 Exchanges (if applicable) 21.27 Shipping 21.34 Wrong Address Disclaimer: 21.35 Where We Ship To: 22. Supply of goods (Overview) 22.1 Definitions 22.8. Introduction 22.12 General 22.21 How the Website Works 22.24 The Charity Donations 22.26 Processing and Delivery 22.34 Delivery from Brands Located Outside your Country 22.37 Ordering and Availability 22.43 Price, Payment & Checkout 22.50 Consumer Cancellation Rights 22.62 Our Refund Policy 22.66 Product Information 22.69 Our Liability 23. 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Competitions & Promotions (Overview) 28. Affiliate & Ambassador Operating Agreement (Overview) 29. Affiliate, Ambassador & Influencer privacy policy (Overview) 30. Ambassador & Affiliate terms & conditions (Overview) 31. Influencer terms & conditions (overview) 32. Entire agreement 33. Law and jurisdiction 34. Statutory and regulatory disclosures 35. Our details Terms & Conditions 1. Introduction Welcome to Indulgeintreats.com (the "Website"). The Website is operated by Indulge In Treats. These terms and conditions ('the Terms') govern the user's ('you' or 'your') use of the website Indulge In Treats, Indulgeintreats.com and any of our other brands we own ('the Websites') The terms “we”, “us” and “our” refer to our websites (Indulgeintreats.com and any of our other brands we own) and Indulge In Treats the brand. By using our website Indulge In Treats, Indulgeintreats.com and any of our other brands we own, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions. You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age. Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy Policy and Cookie Policy (to view the policies in more detail click on them). Any new feature added to our website will be subject to these terms and conditions. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Listed on this page are the terms and conditions which apply to your interactions with us, as well as the terms of you using our subscription, membership services and the purchase of products listed on our website. Please study these terms and conditions carefully to fully understand what agreements you are entering into upon using our website. You can print off these terms and conditions if you wish. By using our website you are accepting all terms, conditions, policies and notices stated now and in the future anywhere within our website. It is your responsibility to keep updated with amendments made to our terms and conditions. We reserve the right to update, change or replace any part of these terms and conditions at any time. Your continued use of our website constitutes acceptance of any changes to these terms and conditions. By using the Website, using the materials contained within the Website or otherwise made available in connection with the Website, subscribing to a Membership subscription or placing an order for Products on the Website you are agreeing to be bound by these Terms and Conditions. When we say 'Terms and Conditions' that includes all documents referred to on this page (such as our Website terms and conditions, membership terms, subscription terms, terms of sale, privacy policy, cookie policy, competition policy, ambassador and affiliate terms & conditions and any other policies documented or terms referred to within our website, as well as any updates, amendments or revisions that are implemented within our website) These Terms and Conditions may be modified from time to time to reflect changes to our memberships, subscriptions, our products or changes in the law but, should this happen, they will be posted on the Website or we will provide you with reasonable notice of such changes by email. Your continued use of the Website following the posting of the revised terms and conditions means that you accept and agree to the changes. If you don't wish to be bound by these Terms and Conditions then you are not authorised to use the Website, subscribe to any Membership or buy any Products from it and must promptly cease using the Website. Website Content - Unless we state otherwise, all content published on the Website or made available to you in connection with the Website (including but not limited to all information; data; products; images, photographs, audio, video, artworks, graphics and materials; services; software and databases; tools; designs; text; text, video and audio chat conversations and exchanges; Contributions; and Copyright Material) is presented solely for your private, personal and non-commercial use. While we do always try to ensure that the Website and information made available to you in connection with the Website is accurate and up to date, we make no representations, warranties or guarantees, whether express or implied, that such content is accurate, complete or up to date. 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You are responsible for ensuring the system functions of your Device are in working order when accessing the Website, including, but not limited to screen display operation features of your Device. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions, including any Contract between you and us concluded under these Terms and Conditions, such as, but not limited to, a contract for the sale of Products to you, that is caused by an Event Outside Our Control. An Event Outside Our Control may include for example (but without limitation) the following: strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, pandemic, epidemic or other natural disaster or other calamity affecting the health of some or all of the general public; impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport and major disruption at ports, airports and borders; impossibility of the use of public or private telecommunications networks; the acts, decrees, legislation, regulations or restrictions of any government. Our performance under any Contract is deemed to be suspended for the period that the Event Outside Our Control continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Event Outside Our Control to a close or to find a solution by which our obligations under any Contract may be performed despite the Event Outside Our Control. If there is a risk of substantial delay caused by the Event Outside Our Control (a delay of more than 30 days) you may contact us at Support@indulgeintreats.com to end the Contract and receive a refund for any Membership, Subscriptions or Products you have paid for but not received. 2. How we will communicate with you & you with us Credit for the document goes to (https://docular.net) for creating this document. The best way for you to communicate with us is by emailing Support@indulgeintreats.com We aim to respond to you within two working days, however we are not bound to this or obligated legally to respond at all. When using our website you accept that communication with us will be mainly electronic and that we may send you messages from time to time if you are subscribed to our email list. We will generally provide you with information using notices on our website, emailing you or by posting updates to our social media pages. By using our website, you agree to all forms of contracts, notices, information and other forms of communications that we provide. This condition does not affect your statutory legal rights. 3. Copyright notice Copyright (c) 2022 Indulge In Treats and Indulgeintreats.com. Subject to the express provisions of these terms and conditions: (a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and (b) all the copyright and other intellectual property rights in our website and the material on our websites are reserved. 3.1 Using our copyright material You are permitted to access, store, print and use the Copyright Material on the Website for your own personal and non-commercial use and for placing orders for Products with us. However, you may not modify, copy, reproduce, publish, manipulate, upload, distribute, transfer or sell, by any means, any material or information on or downloaded from the Website or Copyright Material without our prior written permission. Our status (and that of any identified contributors) as the authors of the Copyright Material must always be acknowledged. With our expressed consent you can promote our website. 3.2 Intellectual property We (Indulge In Treats Company) are the owners of the Indulge In Treats website, every design aspect and everything relating directly to Indulge in Treats that is placed on the website.Unless we expressly state otherwise, all intellectual property rights in the website, including all copyrights, images, software, designs, text, sound, logos, branding,articles and anything form of content within the website or supplied as part of the website relating to us is owned by us or a company, group or third party licensor we have agreed to work with. The service and its original content excluding (content provided by you or other users) features and functionality are and will remain the exclusive property of the company (Indulge In Treats) and its licensors. The service is protected by Copyright, trademark and other laws of both the country and foreign countries. Our trademarks and trade address may not be used in connection with any product or service without the prior written consent of the company. We can not give permission to use other companies, third party licensors or customers' content that is posted on our website. You must ask the permission of the person, licensor or business that owns the intellectual property. 3.3 Your intellectual rights We will always inform you how we will be using your intellectual property that you contribute to us. You can find more information within the cookie page and our Privacy Policy 4. Liability This section explains your liability to us and Indulge In Treats liability to you under these terms and conditions in reaction to the use of our website, services provided via the website, associated services, membership services, subscription services, our products and any other service or product we offer on the website. By using our website you are agreeing that you expressly understand and agree to the terms and conditions of using our website, services, associated services, membership services, subscription services, our products, and any other service or product web offer on the website, are provided on an as is and as available basis, with all its fault. Any content accessed through our website or made available to you in connection with the Website is accessed at your own risk, and you shall be solely responsible for any damage to your device, or any device you use to access our website, or any other loss that results from accessing such content. Indulge In Treats and its licensors expressly disclaim all warranties, representations, and conditions of any kind, whether express or implied, arising from use of the website. You acknowledge and agree that neither Indulge In Treats nor its licensors are liable, and you agree not to seek to hold us liable, for the conduct of third parties on the website, including operators of external sites, and that the risk of injury from such third parties rests entirely with you. The terms in this Section 4 do not affect your statutory rights as a consumer and nothing in these Terms and Conditions limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that may not be excluded or limited under applicable law. You agree to defend, indemnify and hold Indulge In Treats and its group companies, affiliates, licensors and business partners harmless from and against any and all claims, demands, liabilities damages and losses including, without limitation, reasonable attorneys’ fees, resulting from or arising out of (a) your use of the Website, use of Associated Services or purchase of Products; or (b) your breach of these Terms and Conditions or any other policies that Indulge In Treats may issue for the Website from time to time. If we fail to comply with these Terms and Conditions, we are only responsible for loss or damage you suffer that is reasonably foreseeable and a direct result of our breaking these Terms and Conditions or our failing to use reasonable care and skill. We will not be responsible for any losses you suffer as a result of us breaching these Terms and Conditions that were not reasonably foreseeable to both you and us when you commenced using the Website, using the Associated Services or when the Contract for your Membership, subscription or the sale of Products by us to you was formed. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. To the fullest extent permissible by applicable laws, under no circumstances, will Indulge In Treats or its licensors be liable to you for more than the total amount paid to Indulge In Treats by you for your Membership, subscription (or in the case of non-members, for your Products) during the twelve-month period prior to the act, omission or occurrence, giving rise to such liability. To the fullest extent permissible by applicable laws, we are not responsible for indirect losses (including consequential damages) which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these Terms and Conditions by us that would entitle you to terminate the Contract between us. The laws of certain countries, states and jurisdictions do not allow the limitation of liability or certain damages, and if such laws apply to you, some or all of the above limitations may not apply to you, and you may have additional rights. We only supply Memberships and Products for individual and private use. If you subscribe to our Memberships or use our Products for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. 5. Licence to use website The Website is provided on an 'as is' and 'as available' basis and may contain technical inaccuracies or typographical errors. We give no warranties, whether express or implied, in relation to the Website, any third party content accessed on or through the Website, any content made available to you in connection with the Website (including but not limited to via video, text or audio chat), or any transaction that may be conducted on or through the Website, including any warranties of: (a) non-infringement, security or accuracy; (b) that your use of the Website will be uninterrupted, error or defect free; or (c) that the Website or the server that makes it available to you are free of viruses or bugs or that any defect or downtime will be fixed promptly or at all. Note that if the need arises, we may suspend access to the Website or close it, or any part of it, indefinitely and without further notice to you or any third party. This Website and any content is provided for general information only. Commentary and other materials posted on the Website or made available to you in connection with the Website (including but not limited to via video, text or audio chat) are not intended to constitute advice upon which any reliance should be placed. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website or content made available to you in connection with our Website. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Website and is compatible with the Website. Please be aware that we cannot and do not guarantee or warrant that any material available for downloading from the Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal. Actions you may do on our website: (a) view pages from our website in a web browser; (b) download pages from our website for caching in a web browser; (c) print pages from our website; (d) stream audio and video files from our website; and (e) use our website services by means of a web browser, subject to the other provisions of these terms and conditions. Except as expressly permitted in the other provisions of these terms and conditions, you must not download any material from our website without prior approval or save any such material to your computer. You may only use our website for your own personal use and if we are collaborating with you in a business way, that we have expressed directly to you, and you must not use our website for any other purposes. Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website. Unless you own or control the relevant rights in the material, you must not: (a) republish material from our website without prior approval (including republication on another website); (b) sell, rent or sub-license material from our website; (c) show any material from our website in public (unless you are sharing content to encourage sales on our website); (d) exploit material from our website for a commercial purpose; or (e) redistribute material from our website. Notwithstanding any other section of these terms and conditions, you may redistribute our newsletter in print and electronic form to any person. We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass any access restriction measures on our website. 6. Acceptable use We want everyone that uses our website to be kind to one another and use the website in a respectable way. You must not: (a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website; (b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; (c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; (d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent; (e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing; (f) violate the directives set out in the robots.txt file for our website; or (g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing). You must not use data collected from our website to contact individuals, companies or other persons or entities. You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading. We reserve the right not to publish any particular Contribution on the Website or to remove any Contribution at our sole discretion. Contributions must: Be accurate - Where they state opinions, be genuinely held - Comply with all applicable laws Contributions must not: Contain anything defamatory, obscene, offensive, hateful, threatening, harmful to any person, or inflammatory Contain or promote sexually explicit material or violence Be used for deception, or to mislead as to your identity or affiliations Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age Infringe anyone else's copyright, trademark, or other intellectual property rights Promote or suggest anything unlawful, including copyright infringement or computer misuse Be made in breach of any legal duty, including a contractual duty or duty of confidence Promote any illegal activity Invade another's privacy Give the impression that the contributions have come from us or any other third party when they do not. 6.1 Ownership of your contribution By making a Contribution: You grant Indulge In Treats a perpetual, irrevocable, non-terminable, transferable, worldwide, royalty-free, sublicensable, fully paid-up, non-exclusive and transferable licence to use, reproduce, distribute, prepare derivative works of, display, modify, copy and perform the Contribution or any part of the Contribution in connection with the Website and Indulge In Treats (and its successors’ and affiliates’) business, including without limitation for advertising, promoting and redistributing part or all of the Website, Products and packaging (and derivative works thereof) in any and all media formats and through any and all media channels. You also hereby grant each user of the Website a non-exclusive licence to access your Contribution through the Website while the Contribution is made available through the Website. You may take down any of your Contribution at any time; however, you acknowledge and agree that Indulge In Treats may still have access to such Contribution and that the above licence granted by you to Indulge In Treats will remain in effect despite your removal of the Contribution from the Website. You hereby represent, warrant and covenant that any Contribution you provide does not include anything (including, but not limited to, text, images, music or video) to which you do not have the full right to grant the licence. To the fullest extent allowed by law, you waive your moral rights in your Contribution throughout the world. You warrant that you own all intellectual property rights and other rights in your Contribution, including but not limited to copyright and image rights. You warrant that your Contribution is not offensive, unlawful, harmful to minors, obscene, defamatory, libellous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or that encourages conduct that would be considered a criminal offence, gives rise to any liability, violates any law, is otherwise objectionable, or impersonates another person. You acknowledge that our use of your Contribution will not constitute infringement of any of your rights, including copyright, defamation, privacy, publicity rights, or the equivalent rights of any third party (including anyone whose likeness is included in your Contribution). You agree that, if requested, you will sign or will procure that any third party will sign any documents necessary to transfer the copyright or any other rights in the Contribution to us. You release us from any and all claims, liabilities, or damages arising from our use of the Contribution. This Website may include information and materials uploaded by other users of the Website, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our Website do not represent our views or values. If you wish to complain about content uploaded by other users, please contact us at Support@Indulgeintreats.com. For the avoidance of doubt, you acknowledge that your Contribution is your sole responsibility. You agree that, under no circumstances, will Indulge In Treats be liable in any way for any Contribution, including, but not limited to, any errors or omissions in any Contribution, or any loss or damage of any kind incurred as a result of the use or distribution of any Contribution transmitted or otherwise made available via the Website. 6.2 Interference With The Website: You must not attempt to interfere with the proper working of the Website or otherwise attempt to obstruct or interfere with any other person’s or entity’s use of the Website – for example, bugging the website or releasing a virus onto the website. Without limiting the foregoing, you agree that you will not use the Website for any other unlawful, prohibited, abnormal or unusual activity as determined by Indulge In Treats in its sole discretion. You agree that you will not (a) obtain or attempt to obtain any information from the Website including, without limitation, email addresses or mobile phone numbers of other account holders or other data; (b) intercept, examine or otherwise observe any proprietary communications protocol used by the Website, whether through the use of a network analyzer, packet sniffer or other device; or (c) use any type of bot, spider, virus, clock, timer, counter, worm, software lock, drop dead device, Trojan horse, trap door, time bomb or any other codes, instructions or third party software that is designed to provide a means of surreptitious or unauthorized access to, or distort, delete, damage or disassemble, any aspect of the Website. Anyone misusing the Website in this way may be committing a criminal offence and we reserve the right to report this to the relevant law enforcement authorities and to co-operate with those authorities by disclosing the relevant user's identity to them. In addition, we reserve the right to seek damages and costs (including legal fees) from any such user to the fullest extent permitted by law. 7. Registration and accounts To be eligible for an account on our website under our registration and accounts rules you must be resident or situated in the United Kingdom or Internationally. You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you. You must not allow any other person to use your account to access the website. You must notify us in writing immediately if you become aware of any unauthorised use of your account. You must not use any other person's account to access the website, unless you have that person's express permission to do so. These rules apply to all of our registration pages including but not subject to memberships, subscriptions, affiliate and ambassador registration pages and accounts. 8. User login details If you register for an account with our website, you will be asked to choose a user ID and Password. Your user ID must not be liable to mislead and must comply with the content rules set out in our content rules set out within the terms and conditions; you must not use your account or user ID for or in connection with the impersonation of any person. You must keep your password confidential. You must notify us in writing immediately if you become aware of any disclosure of your Password. You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure. These rules apply to all of our login pages including but not subject to memberships, subscriptions, affiliate and ambassador registration pages and accounts. 9. Cancellation and suspension of account We may: (a) suspend your account; (b) cancel your account; and/or (c) edit your account details, at any time in our sole discretion without notice or explanation. You may cancel your account on our website using your account control panel on the website. These rules apply to all of our customer, ambassador and affiliate accounts including but not subject to memberships, subscriptions, affiliate and ambassador registration pages and accounts. 10. Your content: licence In these terms and conditions, "your content" means all works and materials (including without limitation text, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website for storage or publication on, processing by, or transmission via, our website. You grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media. Store and publish your content on and in relation to this website and any successor website, store and, with your specific consent, publish your content on and in relation to this website. All material which you contribute to the Website or its connected social media accounts, including reviews, feedback, stories, testimonials, Instagram posts (where you respond with the required hashtag), images (“Contribution”), social media posts on any platform is subject to our Terms and conditions acceptable use terms as part of these Terms and Conditions. Indulge In Treats does not verify or endorse and takes no responsibility for any Contribution or any content or communications made available through the Website via any function which allows a user to publicly post or share content. You grant to us the right to sub-license the rights licensed under our licence content listed within our terms and conditions. You grant to us the right to bring an action for infringement of the rights licensed under our licence content listed within our terms and conditions. You hereby waive all your moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law. You may edit your content to the extent permitted using the editing functionality made available on our website. Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content. 10.1 Your feedback to us You assign all rights, title and interest in any feedback you provide the company. If for any reason such assignment is ineffective. You agree to grant the company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and licence to use, reproduce, disclose, sub-license, distribute, modify and exploit such feedback without restriction. 11. Your content: rules You warrant and represent that your content will comply with these terms and conditions. Your content must not be illegal or unlawful, must not infringe any person's legal rights, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law). Your content, and the use of your content by us in accordance with these terms and conditions, must not: (a) be libellous or maliciously false; (b) be obscene or indecent; (c) infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other intellectual property right; (d) infringe any right of confidence, right of privacy or right under data protection legislation; (e) constitute negligent advice or contain any negligent statement; (f) constitute an incitement to commit a crime, instructions for the commission of a crime or the promotion of criminal activity; (g) be in contempt of any court, or in breach of any court order; (h) be in breach of racial or religious hatred or discrimination legislation; (i) be blasphemous; (j) be in breach of official secrets legislation; (k) be in breach of any contractual obligation owed to any person; (l) depict violence in an explicit, graphic or gratuitous manner; (m) be pornographic, lewd, suggestive or sexually explicit; (n) be untrue, false, inaccurate or misleading; (o) consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage; (p) constitute spam; (q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, anti-social, menacing, hateful, discriminatory or inflammatory; or (r) cause annoyance, inconvenience or needless anxiety to any person. 12. Limited warranties We do not warrant or represent: (a) the completeness or accuracy of the information published on our website; (b) that the material on the website is up to date; or (c) that the website or any service on the website will remain available. We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website. To the maximum extent permitted by applicable law and subject to our limitations and exclusions of liability in our terms and conditions, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website. 13. Limitations and exclusions of liability Nothing in these terms and conditions will: (a) limit or exclude any liability for death or personal injury resulting from negligence; (b) limit or exclude any liability for fraud or fraudulent misrepresentation; (c) limit any liabilities in any way that is not permitted under applicable law; or (d) exclude any liabilities that may not be excluded under applicable law. The limitations and exclusions of liability set out in this section and elsewhere in these terms and conditions: (a) are subject to this section of the terms and conditions; and (b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions. To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature. We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. We will not be liable to you in respect of any loss or corruption of any data, database or Software. We will not be liable to you in respect of any special, indirect or consequential loss or damage. You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees). 14. Breaches of these terms and conditions Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may: (a) send you one or more formal warnings; (b) temporarily suspend your access to our website; (c) permanently prohibit you from accessing our website; (d) block computers using your IP address from accessing our website; (e) contact any or all of your internet service providers and request that they block your access to our website; (f) commence legal action against you, whether for breach of contract or otherwise; and/or (g) suspend or delete your account on our website. Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account). 15. Variation We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. 16. Assignment You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions. 17. Severability If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 18. Third party rights A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party. Where we provide links to other websites or resources, these links are provided for your information only and you access them at your sole discretion. We do not recommend, endorse, or accept any responsibility for the content of external websites or resources which we link to, or which may link to the Website. Remember, you are solely responsible for complying with the terms of any linked site, and you will be subject to their policies and practices (including data protection and privacy). Upon clicking a link and leaving our website you understand we relinquish all responsibility from that point onwards. 19. Cookie policy 19.1 Introduction Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. Credit This document was created using a template from Docular (https://docular.net). 19.2 About cookies A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. 19.3 Our cookies We use both session and persistent cookies on our website. The names of the cookies that we use on our website, and the purposes for which they are used, are set out below: (a) we use Shopify.com & Indulgeintreats.com to recognise a computer when a user visits our website; (b) we use Indulgeintreats.com, google analytics & Shopify.com to track users as they navigate the website; (c) we use Shopify.com to enable the use of a shopping cart on the website; (d) we use shopify.com, indulgeintreats.com & Shopify apps to improve the website's usability; (e) we use Shopify.com, ssl secure browser, well known payment methods Indulgeintreats.com to prevent fraud and improve the security of the website; (f) we use Indulgeintreats.com & Shopify themes to personalise the website for each user; (g) we use Indulgeintreats.com, Shopify.com & Shopify apps to target advertisements which may be of particular interest to specific users; (h) we use shopify.com to validate authenticated users sessions; (i) we use Shopify.com, google & Indulgeintreats.com to facilitate the use of our website search engine; (j) We use various apps from the shopify app store including Appstle Memberships, Bundler - Product Bundles, CartBot: Auto add to cart, Contrado: Print on Demand, Shopify Email, Facebook & Instagram•Sales channel, GOAFFPRO - Affiliate Marketing, Google•Sales channel, Inbox•Sales channel, Metafields Guru, Online Store•Sales channel, Ownprint: Print on Demand, Pinterest•Sales channel, Product Reviews, Seal Subscriptions℠ & Loyalty, TikTok•Sales channel and Virtue - UK Giving App. These apps help us run our business and they can see your customer details including your name, address, email, order history and any other information you have registered on our site. (K) We sell on marketplaces like etsy, uopen and cratejoy they will see your order made through their sites and your payment information as you will be purchasing the products through their website if you choose to. 19.4 Analytics cookies We use Google Analytics to analyse the use of our website. Our analytics service provider generates statistical and other information about website use by means of cookies. The analytics cookies used by our website have the following names: _ga, _gat, __utma, __utmt, __utmb, __utmc, __utmz and __utmv. The information generated relating to our website is used to create reports about the use of our website. Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy/. 19.5 Third party cookies Our website also uses third party cookies. We publish Google AdSense advertisements on our website. To determine your interests,Google will track your behaviour on our website and on other websites across the web using the DoubleClick cookie. This behaviour tracking allows Google to tailor the advertisements you see on other websites to reflect your interests (we do not publish interest-based advertisements on this website). You can view, delete or add interest categories associated with your browser by visiting: http://www.google.com/settings/ads/. You can also opt out of the AdSense partner network cookie using those settings or using the NAI's (Network Advertising Initiative's) multi-cookie opt-out mechanism at: http://www.networkadvertising.org/choices/. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-in available at: https://www.google.com/settings/ads/plugin. Details of the other third party cookies used by our website are set out below: (a) Shopify (b) shopify apps]; (c) shopify SEO; (d) google. 19.6 Blocking cookies Most browsers allow you to refuse to accept cookies; for example: (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced"; (b) in Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and (c) in Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website. 19.7 Deleting cookies You can delete cookies already stored on your computer; for example: (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11); (b) in Firefox (version 47), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and (c) in Chrome (version 52), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data". Deleting cookies will have a negative impact on the usability of many websites. 19.8 Cookie preferences You can contact us with any concerns you may have about cookies. Click here to see our cookie policy only. 20. Charities (Overview) We (Indulge In Treats, Indulgeintreats.com and any of our other brands we own) use a shopify app called Virtue -UK Giving App by the company Virtue-UK Giving App. The Virtue-UK Giving App takes 5% from every product we sell on (Indulge In Treats and Indulgeintreats.com) Virtue-UK Giving App then delivers the money raised by your purchases on our website to our supported charities. Virtue is partnered with The Paypal Giving Fund this means on the 20th of each month paypal will deliver the donations to our chosen charities. If you would like to donate more you have the option to add an extra donation at the checkout, this is completely optional and you will have already donated by buying your products and enabling us to send a donation to our supported charities. Virtue-UK Giving App X The Paypal Giving Fund does take a fee from the 5% donation to cover bank transfer. As per the Charities agreement with PayPal Giving Fund, a reduced PayPal fee for processing donations of 1.6% +20p is applied on monthly donations. Find out more about the charities we support by clicking here. 21. Shipping & Returns (Overview) 21.1 Shipping Once your order is placed we are unable to change your shipping address. So please make sure you enter the correct address. (we are not liable to refund orders if you give us the wrong address) Orders are shipped out as soon as possible, if you order a pre order product it should ship on the estimated date listed in the product page description. If you order a subscription product or subscription box from us those products will be shipped on the dates specified on each individual page or depending on how regular you choose to get them delivered. Orders including single purchases, multiple purchases, subscription and subscription box purchases may be shipped out in separate parcels as some of our products ship from different warehouse locations. If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) you will be responsible for the postage charges. Any fees and charges incurred by the retailer due to a package being refused will be deducted from your merchandise refund. The same will apply if the tracking states that delivery has been attempted and the item is awaiting collection from a postal depot, and that item is not collected. If you need your item for a special event such as a birthday, I strongly recommend you order your piece 40 days in advance just to ensure you get it for your special event. 21.2 The Term Business days Refer to weekdays from Monday to Friday and do not include public holidays or weekends. Please do not count Saturdays, Sundays or any national holidays when calculating your shipping times. 21.3 Shipping & Delivery Information You will find the estimated processing time, estimated shipping time and country the product will be shipped from located on each product's individual description page. Items or subscription boxes that are made to order or pre ordered may take a little bit longer than or usual delivery time. However we will keep you informed along the way. 21.4 Processing time Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you, if not, we will keep you informed of your parcels progress. Processing time should be added to the total delivery time. 21.5 Delays In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs that, unfortunately, we can’t control. We seek your patience and understanding should this happen. 21.6 Separate shipments Some products may arrive in separate parcels. This is due to availability, being stored in different warehouses and customisation. You will be provided separate tracking numbers for each shipment parcel. 21.7 Duties, Taxes, and Other Fees In most cases, customs fees do not apply, However International shipments may be subject to import taxes, duties and/or customs clearance fees (which are determined by the customs agency within the destination country), which are levied once a shipment reaches the recipient's country. All taxes, duties, and all other charges and fees are the sole responsibility of the recipient. These fees will be based on the value of the order and the tax free threshold. These fees get collected by you at the time of delivery. Indulge In Treats, Indulgeintreats.com and any of our other brands we own) has no control over these charges, nor can Indulge In Treats and any of our other brands we own) predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred. Customs policies vary widely by country. If you have questions we recommend that you contact your local customs office for more information. All customs, duties and any other fees or charges incurred are non refundable. 21.8 Track your order If your order has been shipped using a trackable service, you can follow its journey to you. You’ll receive a shipping confirmation email once your order is fulfilled. Simply click on your tracking link in the email to view the up to date tracking information. **Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. 21.9 Returns & Exchanges RETURNS + EXCHANGES INFORMATION: We hope you love your purchase! Unfortunately in most cases we do not accept returns unless your product arrives damaged. This is due to a lot of our products being perishable, customised, personalised or to comply with product hygiene rules. If your product arrives damaged please email us to let us know within 3 days of receiving your product. You must do this before trying to return your damaged item, as we need to verify the return. All of our products are non-returnable due to them being perishable, personalised or customised. We only accept returns on products that have defects upon arrival Please email us to let us know support@indulgeintreats.com We will provide you with the return address. ITEMS MUST BE RETURNED WITHIN 14 DAYS FROM THE DELIVERY DATE. To be eligible for a return, your item must be unused and in the same damaged condition that you received it. It must also be in the original packaging. Additional non-returnable items: Any item we get notified about after the 14 day return period, if you want to return a damaged item you must inform us within 14 days of receiving the item. Perishable goods Cosmetic Skincare Gift cards Jewellery Products bought on Subscriptions Product bundles Custom product bundles Subscription boxes Downloadable software products Health and personal care items items in the sale discounted items free gifts intimates including lingerie digital downloads Items on sale or marked down in price Personalised or customised products Returns received in damaged or worn condition. You have a legal obligation to take reasonable care of the items while in your possession. If you fail to comply with this obligation, we and/or the brand have a right to deduct the cost of any deterioration (due, for example, to your having used the items) up to the price of the items from the refund to which you are otherwise entitled. We do not offer price adjustments or rain checks on any of our products. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 14 days after delivery postage cost is non refundable Any customs, duty or tax charged upon delivery is non refundable. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Support@indulgeintreats.com Sale items (if applicable) Unfortunately sale items and discounted items cannot be refunded unless they arrive damaged. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange your product due to it being damaged, send us an email at Support@indulgeintreats.com we will then provide you with details of where to send the item back to then send your item to: the address we provided. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs & customs charges you receive upon delivery are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We don’t offer refunds for postage costs if a parcel is delayed, as we use an external service that’s out of our control. Therefore we advise international customers to allow plenty of time for delivery especially if the item is required for a special event or upgrade postage to express post. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. PLEASE READ NOTE: The goods are your (the customer's) responsibility until they reach us, for your own security please make sure your parcel is packed well and sent via a tracked method. If you want to exchange a damaged item you must go through the return process and then reorder the item you want, due to the fact we can't reserve items. Returns can only be credited to the original payment method e.g debit card. Non refundable fees are as follows: original shipping cost, any duties, taxes or customs charges incurred upon delivery and return costs that are above six great British pounds. Items that don't get back to us are non refundable, so please send via a tracked courier service so you can claim money from the delivery service you use. If the item you (the customer) returns is inspected and we decide it is non refundable, you must cover the return postage if you want the item back. Wrong Address Disclaimer:It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed, we cannot retrieve it for an address change. Where We Ship To: We currently only ship to the UK and Ireland but if you would like to purchase a product from us and you aren't in the UK or Ireland please do send us a purchase request at Support@indulgeintreats.com Subject to availability, after we have accepted an order for Products, we will use all reasonable means to deliver the Products within the time stated by your chosen shipping service. Due to products being stored in different locations across the uk and europe some products from your order may be sent separately meaning you may incur more than one postage costs at the checkout (you will see the total shipping cost at the checkout). We aim to dispatch as soon as possible; however, any date specified for delivery is approximate and we shall have no liability for failure to deliver on such specified date. Shipping charges will be displayed clearly on the order page before payment is requested.Click Here for Shipping Information and charges. If no one is available at your address to take delivery and the Products cannot be posted through your letterbox, The delivery company will be likely to leave you a note informing you of how to rearrange delivery. If after a failed delivery to you, you do not re-arrange delivery, we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery, we may end the Contract. Products become your responsibility from the time we deliver the Product to the address you gave us. Please check your Products thoroughly on receipt as we cannot be liable for any damage caused once they are in your possession. This does not affect your statutory rights. You will only own the Products once we have received payment in full. 21.10 Subscription shipping information Click here to see a summarised version of the shipping and return policy. 22. Terms & Conditions of Supply of goods 22.1 Definitions In this document the following words shall have the following meanings: "Agreement" means these Terms and Conditions together with the terms of any applicable Specification Document; "Customer" means the organisation or person who purchases goods and services from the Supplier Indulge In Treats, Indulgeintreats.com and any of our other brands we own) "Intellectual Property Rights" means all patents, registered and unregistered designs, copyright, trademarks, know-how and all other forms of intellectual property wherever in the world enforceable; "Specification Document" means a statement of work, quotation or other similar document describing the goods and services to be provided by the Supplier Indulge In Treats, Indulgeintreats.com and any of our other brands we own) "Indulge In Treats, Indulgeintreats.com and any of our other brands we own)" May be referred to as (We, Us and Our) in the following document; “Customer” May be referred to as (You or Your) in the following document; 22.2 Introduction These are the terms and conditions of supply for products ordered on Indulgeintreats.com (Website) and/or through any web or mobile application we provide which allows product ordering. The Website/Application is operated by or on behalf of Indulge in treats (Indulge In Treats, Indulgeintreats.com and any of our other brands we own, We, Us and Our). Your purchase of any of the products offered on the Website/Application (Products) is subject to these terms and conditions and by placing an order for any Product you agree to be bound by them. You should print a copy of these terms and conditions for future reference. Use of the Website itself is subject to our Website Terms and Conditions. Use of your personal information submitted to or via the Website/Application is governed by our Privacy Policy and Cookie Policy. Where the context requires, references in these terms to the Website shall also be deemed to include a reference to the Application. We reserve the right to change these terms and conditions at any time by changing them on the Website, although no such change will affect any order you have already placed with us. These terms and conditions were last updated on 20th January 2023. 22.3 General You may not transfer or assign any or all of your rights or obligations under any Contract. All notices given by you to us must be given in writing to the email address set out at the end of these terms and conditions. We may give notice to you at either the email address you provide to us when placing an order. If we fail to enforce any of our rights, that does not result in a waiver of that right. If any provision of these terms and conditions is found to be unenforceable, all other provisions shall remain unaffected. These terms and conditions may not be varied except with our express written consent. These terms and conditions and any document expressly referred to in them represent the entire agreement between you and us in relation to the subject matter of any Contract. We are required by law to advise you that Contracts may be concluded in the English language only and that no public filing requirements apply. These terms and conditions shall be governed by English law, except that (if you are a consumer and not a business user) and if you live in a country (which, for these purposes, includes Scotland or Northern Ireland) of the European Union other than England, there may be certain mandatory applicable laws of your country which apply for your benefit and protection in addition to or instead of certain provisions of English law. You agree that any dispute between you and us and/or a Brand (as applicable) regarding these terms and conditions or any Contract will only be dealt with by the English courts, except that if you live in a country (which, for these purposes, includes Scotland or Northern Ireland) of the European Union other than England, you can choose to bring legal proceedings either in your country or in England, but if we bring legal proceedings, we may only do so in your country. The European Online Dispute Resolution platform http://ec.europa.eu/consumers/odr/ provides information about alternative dispute resolution which may be of interest and we are required to inform you that you may use it if there is a dispute that cannot be resolved between you and us. 22.4 How the Website Works We operate the Website as an eCommerce store selling memberships, subscriptions, subscription boxes and singular products. The products we sell include food, snacks, drinks (tea,coffee, hot chocolate), skincare, bodycare, jewellery, lifestyle, homeware, garden and eco-friendly products. Our subscription box includes items that we sell in our store. The subscription box will be sent out to you every two weeks, 1 month, 3 months, 6 months or as regularly as you like depending on your delivery choices and you can easily cancel your subscription at any time. On each individual page you will find processing times, delivery times and Location the location products are shipped from. When you purchase a Product from us you enter into a legally binding contract directly with us. Our role is to receive your payment and to assist with the processing of refunds, returns of damaged goods and any questions you have regarding our Website. 22.5 The Charity Donations 5% from every product we sell goes to the Virtue app who collaborates with the Paypal giving fund, who then gives a percentage of the 5% to one of the charities we support. At checkout you also have the option to donate some more money to one of the charities we support. It’s completely up to you if you want to donate more. Charities are as follows: Action Aid, Battersea Dogs and Cats Home and Comic Relif. 22.6 Processing and Delivery Some products have different estimated processing times, these estimated times are listed on each individual product page. Your order will be fulfilled within the estimated delivery date, unless there are exceptional circumstances. All orders are tracked so you will be able to view the progress of your order arriving to you. (If we don’t provide a tracking number to you we will always be able to give you information about your products location if you contact us) Your order will be delivered to the delivery address you specify when placing your order. We currently don’t ship internationally. The Product(s) ordered will be at your risk from the time of delivery. Ownership of the Product(s) ordered will also pass to you on delivery, provided full payments of all sums due in respect of the Product(s), including any delivery charges, have been received. If your order has products that don’t ship to the address you provided, we and or the brands reserve the right to refund you for the item and not deliver the products to the location you provided. If your delivery address is geographically remote, for example certain outlying islands or other isolated locations, it is possible that we and/or the Brand may not be able to deliver there. If that is the case, you will be notified. We and/or Brands reserve the right not to deliver to any country that is prohibited by applicable export laws. Orders cannot be delivered to PO Box or similar addresses. Products within the same order cannot be delivered to different addresses. 22.7 Delivery from Brands Located Outside your Country If you order Product(s) for delivery outside the Country the brand ships from (The brand's shipping location is listed on each product page), they may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the Product(s) are destined. We and/or the Brand will not be liable for any breach by you of any such laws. 22.8 Ordering and Availability To order any Product, you must be at least 18 years of age (or any older age legally required under local law to bind yourself legally to these terms and conditions). By doing so, you confirm that you meet this requirement. Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order by clicking the "Confirm and Pay" button on the checkout page. After placing an order, you will receive an acknowledgment from us that your order has been received. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to buy the Product(s) ordered. All orders are subject to acceptance by us and/or the Brand. We and/or the Brand are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the "Confirm and Pay" button, you enter into an obligation to pay for the Product(s). When your order is accepted, this will be confirmed by sending you a confirmation (Order Confirmation). The contract between you and us and/or the Brand (as applicable) in relation to the Product(s) ordered (Contract) will only be formed when you, we and/or the Brand send you the relevant Order Confirmation. After entering into the Contract, we and/or the Brand will be under a legal duty to supply you with goods that are in conformity with the Contract. The Contract will relate only to the Product(s) which have been confirmed in the Order Confirmation. We and/or the Brand will not be obliged to supply any other Product(s) which may have been part of your order until such Product(s) have been confirmed in a separate Order Confirmation. We have the right to cancel and refund you the amount you paid for the product at any time prior to the item being shipped out to you. 22.9 Price, Payment & Checkout The price of Product(s) is the price quoted on our website, it may change when we have sales and if you use a discount code. Prices include VAT and delivery costs (if applicable), Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we and/or the Brand have already sent you an Order Confirmation. The Website contains a large number of Products and it is always possible that, despite best efforts, some of the Products listed on the Website may be incorrectly priced. We and/or Brands will normally verify prices as part of the despatch procedure so that, where a Product's correct price is less than the stated price, you will be charged the lower amount. If a Product’s correct price is higher than the price stated on the Site, we and/or the Brand will normally either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. Payment for all orders must be made by credit, debit card, Visa, Mastercard, American Express, Shopify Payment Powered by Stripe, Apple pay, Google Pay or PayPal on the checkout page. You should be aware that online payment transactions are subject to validation checks by your card issuer and we and/or Brands are not responsible if your card issuer refuses to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We and/or Brands are not responsible for this. From time to time the Website may run promotions where discount codes are offered. These can be used to discount the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant Product(s) stated. Discount codes cannot be redeemed for cash. Any discount codes obtained by way of referring friends to the Website must be done in good faith and without any arrangement for the purpose of earning credit where invites and subsequent purchases are not genuine. 22.10 Consumer Cancellation Rights Upon submitting an order to us, if you change your mind and want to cancel the order you must do so before receiving an email from us confirming your order has entered the processing stage (Your order is being processed). Except in relation to certain Products set out below, due to many of our products being perishable, customised subscriptions or subscription boxes. We have a no refund policy unless your product arrives with defects. In this case you have 3 days to notify us via email and 14 days to return the item to us. If you cancel, you will receive a full refund of the price paid for the Product(s) in accordance with the refunds policy below. To cancel a Contract and return your product to receive a refund, you must clearly inform us, preferably: Emailing us at support@indulgeintreats.com and stating the reasons for wanting a refund and providing us with your order number. You must also return the Product(s) within 14 days of you receiving the product(s), in the same condition in which you receive them (which does not interfere with your right to take any reasonable steps to examine the Product(s) and make sure they conform to your order). You have a legal obligation to take reasonable care of the Product(s) while in your possession. If you fail to comply with this obligation, we and/or the Brand may have a right to deduct the cost of any deterioration (due, for example, to your having used the Product(s), up to the price of the Product(s), from the refund to which you are otherwise entitled. You will not have any right to cancel a Contract for the supply of Products that have been used, custom made, personalised or made to your own bespoke specifications (if such options are offered), unless such Product(s) were damaged or faulty when delivered to you or have been incorrectly delivered. To return the Product(s), you MUST first contact us at support@indulgeintreats.com so we can authorise the return, then we will email you the address to send your item back to and any other details you need to write on the package. When we email you the details you will then need to post the product(s) back to the address we provide you with, we advise you to send the parcel either by courier or by recorded delivery mail or other form of certified mail. We advise that you take out enough postal/carriage insurance to cover the value of the contents. Please save your proof of posting/despatch and tracking information until your refund has been processed. You will be responsible for the cost and risk of returning the Product(s) to us. Any import duties or taxes you incur upon delivery of your product(s) and returning product(s) are the customers responsibility. We are not liable to pay these fees. Details of the consumer rights described above, and an explanation of how to exercise them, are provided in the Order Confirmation. Nothing in this section affects your legal rights. 22.11 Our Refund Policy If you cancel a Contract between us (or the relevant Brand as applicable) within the 14-day cooling-off period (see above), any refund will be processed to you as soon as possible and, in any case, within 14 days after the day on which we and/or the Brand receive the Product(s) back or, if earlier, the day on which we and/ or the Brand receive evidence that you have returned the Product(s) to the returns address provided. We will refund the price paid in full (subject to any deduction we and/or the Brand are entitled to make due to your use of or damage to the Product(s)). However, you will not be refunded your cost of returning the Product(s) to us. If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid. Refunds are made using the same method originally used by you to pay for your purchase, unless agreed otherwise. If any product you order is faulty or damaged when delivered to you, you may have one or more legal rights available to you, depending on when you make us aware of the problem, in accordance with your legal rights. If you believe a product arrived to you damaged or faulty, you should inform us as soon as possible, via email, giving us your name, address and order reference. Nothing in this section affects your legal rights. 22.12 Terms of Sale This section sets out the terms under which we supply products, subscriptions and memberships (if applicable) to you through the website. 22.13 Our products The Products offered or promoted on the Website are not medical products or medical devices and may produce different results for different users. The Products should be used by you only as directed. We have taken reasonable steps to display, as accurately as possible, the colours and other detailing of our Products in the images that appear on the Website. However, the actual colours and detailing you see onscreen will depend on your Device, and we cannot guarantee that your Device's display of any colour or other detailing will exactly reflect the colour or detailing of the Product upon delivery. The packaging of the Products may vary from that shown in images on our Website. We may sometimes make minor changes to Products or their packaging to reflect changes in laws or regulations, or to implement minor adjustments and improvements. Every care has been taken to ensure transparency in the pricing of our Members Price for Products. However, we accept no liability for minor discrepancies, averages or fluctuations in the pricing elements. 22.14 Availability Although we do our best to ensure that all material and information published on the Website is accurate, all Products are subject to availability. If we cannot supply you with the Product(s) you ordered, we will not process your order and will inform you of this in writing (which may include email). If you have already paid for the Product, we will refund you in full as soon as reasonably possible. We reserve the right to restrict the availability of individual Products or categories from time to time, including limiting the number of such Products that may be purchased in any month. 22.15 Your Status To place an order through the Website for a Product or Membership, you warrant that you are legally capable of entering into binding contracts. You must comply with all export laws and regulations of the UK or any other country (“Export Controls”) and you shall not export, direct or transfer any portion of the Products, to any destination, person or entity restricted or prohibited by the Export Controls. You must be purchasing as an individual for private use and not as a wholesaler or reseller. We reserve the right to cancel orders where we believe that they are intended for resale, where an account is being shared amongst individuals or otherwise for breach of these Terms and Conditions. 22.16 Product Information Whilst steps have been taken to present Products as accurately as possible through the photographs and other images featured on the Website, the detailing (such as colour, pattern and texture, etc.) you see on-screen will depend on your monitor or screen and, as such, may not exactly reflect the actual detailing of a Product when you receive it. Any information on the Website regarding sizing of Products is included as a guide only. If you are in any doubt as to the size of any Product you require, we recommend that you contact us prior to placing an order. (Flavours, tastes, colours and textures of all products are personal to each individual person and may vary from person to person. The colour of products and appearance may vary slightly due to computer screen lighting). 22.17 Our Liability Nothing in these terms and conditions shall limit or exclude our liability to you: for death or personal injury caused by our negligence; for fraudulent misrepresentation; for breach of any term implied by the Consumer Rights Act 2015 and which, by law, may not be limited or excluded; under Part I of the Consumer Protection Act 1987; or for any other liability that, by law, may not be limited or excluded. Please remember that when you purchase a Product from a Brand, the legal contract for the supply and purchase of Product is between you and the relevant Brand. We have no control over the actions or omissions of any Brand. Neither we nor the relevant Brand will be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under any Contract that is caused by events outside our or the Brand's reasonable control. 22.18 Getting in Contact with Us if you have any questions regarding our website please contact support@indulgeintreats.com 22.19 Agreement To view the agreement on its own page click here. 22.20 Your Rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 22.21 Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 22.22 Minors The Site is not intended for individuals under the age of [[18]]. No matter what age you are, make sure you always ask the bill payers permission first. 22.23 Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 22.24 Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@indulgeintreats.com. 22.25 Entire agreement Subject to these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website. 22.26 Law and jurisdiction These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England . 22.27 Statutory and regulatory disclosures We are not yet registered in the trade register; we will let you know where you can find the online version of the register when we are, and our registration number. We are not yet registered as Indulge In Treats with any professional body in the United Kingdom and will be subject to rules when we are, which would be found at www.gov.uk. We do not yet have a VAT Number. 22.28 Our details This website is owned and operated by Indulge In Treats You can contact us: using our website contact form; or by email, using the email address published on our website from time to time; 23. Subscriptions & Membership T&C’s 23.1 Introduction These Subscription terms and conditions ('the Terms') govern the user's ('you' or 'your') use of the website Indulge In Treats, Indulgeintreats.com and any of our other brands we own within the Indulge in treats website ('the Websites') The terms “we”, “us”, “our” and the website refer to our websites Indulge In Treats, Indulgeintreats.com and any of our other brands we own) and Indulge In Treats the brand. By using our website (`Indulge In Treats, Indulgeintreats.com and any of our other brands we own’), you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. This page (together with the documents referred to on it) tells you the terms and conditions on which we will supply to you the products (Products) listed on our website www.indulgeintreats.com (our site) via one of our subscription services (Services) or Membership services (Services). Please read these terms and conditions carefully before subscribing to one of our Services. You should understand that by subscribing to one of our Services, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference. If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions. You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age. Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy Policy and Cookie Policy (to view the policies in more detail click on them). Any new feature added to our website will be subject to these terms and conditions Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. By using our website you are accepting all terms, conditions, policies and notices stated now and in the future. It is your responsibility to keep updated with amendments made to our terms and conditions. We reserve the right to update, change or replace any part of these terms and conditions at any time. Your continued use of our website constitutes acceptance of any changes to these terms and conditions. Credit This document was created using Docular (https://docular.net). 23.2 Copyright notice Copyright (c) 2023 Indulgeintreats.com. Subject to the express provisions of these terms and conditions: (a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and (b) all the copyright and other intellectual property rights in our website and the material on our websites are reserved. 23.3 Breaches of these terms and conditions Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may: (a) send you one or more formal warnings; (b) temporarily suspend your access to our website; (c) permanently prohibit you from accessing our website; (d) block computers using your IP address from accessing our website; (e) contact any or all of your internet service providers and request that they block your access to our website; (f) commence legal action against you, whether for breach of contract or otherwise; and/or (g) suspend or delete your account on our website. Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account). 23.4 Variation We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. 23.5 Assignment You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions. 23.6 Severability If any provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 23.7 Third party rights A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party. 23.8 Interpretation & Definition Interpretation The words of which the letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions “Affiliate” Means an entity that controls, is controlled by or is under common control with a party where “control” means ownership of 50% or more of the shares, equity interest or other securities. Entitled to vote for election of directors or other managing authority. “Account” Means a unique account created for you to access our service or part of our service. “Company” (Referred to as either “the company“, “us”, “we”, or “our'' in this agreement.) Refers to Indulge In Treats, Indulgeintreats.com and any of our other brands we own). “Country” Refers to England UK. “Content” Refers to content such as text, images or other information that can be posted, uploaded or linked to or otherwise made available by you, regardless of the form of that content. “Device” Means any device that can access the service, such as a computer, a cell phone or a digital tablet. “Feedback” Means feedback, innovations or suggestions sent by you regarding the attributes, performance or features of our service. “Service” Refers to our website “Terms and Conditions' ' (Also referred to as “terms' ') means these terms and conditions that form the entire agreement between you and the company regarding the use of the service. “Third party social media service” Means any services or content (including, data, information, products or services.) provided by a third party that may be displayed, included or made available by the services. “Website” Refers to Indulge in treats which is accessible by Indulgeintreats.com and any of our other brands we own) “You” Means the individual accessing or using the service, or the company, or the other legal entity on behalf of which such individual is accessing or using the service as applicable. 23.9 Acknowledgment These are the terms and conditions governing the use of this service and the agreement that operates between you and the company. These terms and conditions set out the rights and obligations of all users regarding the use of the service. Your access to and use of the service is conditioned on your acceptance and compliance with these terms and conditions these terms and conditions apply to all visitors, users and others who access or use the service. By accessing or using the service you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions then you may not access the service. You represent that you are over the age of 18 the company does not permit those under 18 to use the service. Your access to and use of the service is also conditioned on your acceptance of and compliance with the privacy policy of the company. Our privacy policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the application or the website and tells you about your privacy rights and how the law protects you. Please read our privacy policy carefully before using our service. 23.10 How The Contract Is Formed Between You and Us If you opt for a subscription option, here's some information: If your order includes a subscription, you simply add the product you want to your basket, but instead of picking a one off purchase you will pick a subscription for however long you would like to receive the product(s) for. It can then be purchased at the Website checkout like any other Product. From that purchase forward, you (or the lucky recipient if you've bought it as a gift) will receive products however often you picked upon subscribing and thereafter until you cancel your subscription. When you buy products on a subscription bundle you get the products at a discounted price. Depending on your type of subscription, you still might have limits to the amount of each type of product you can buy and other limitations subject to change at our discretion. IMPORTANT NOTE, all applicable purchases of products and services on our website including but not limited to the Spending Limit, on memberships, subscriptions and gift cards have no cash value and cannot be redeemed, paid out, or claimed in any way. The only way you can use your gift cards is for purchasing Products from our website in accordance with these Terms and Conditions and the applicable Specific subscription and Membership Terms. Any applicable Spending Limit does not impose an obligation on us to fulfil or accept orders and cannot be separated from the Membership or subscription it is linked to. The products sold on Indulge In Treats are set at prices we choose and may vary at our own discretion. Our Typical Prices are set by us at our own discretion products similar to ours or the same as ours may sold on other platforms may vary in price we have no obligation to sell products at the same price as other stores that aren't connected to us and we aren't legally obligated to sell products at the same price as other stores. Indulge In Treats gives you options: you can buy our products products at competitive prices without needing to purchase a Membership or subscription (the “Typical Price”), or you can opt for one of our available Memberships or subscribe to our products and buy our Products at a significant discount to the Typical Price (the “Members, bundle and subscription Price”), subject to these Terms and Conditions and any applicable Specific Membership and subscriptionTerms (as defined in these terms and conditions). The Members Price and subscription price for a Product may of course change over time. After completing sign up, you will receive an email verifying you have subscribed to one or more of our services. Please note that this does not mean that your subscription has been accepted. Your subscription constitutes an offer to us to buy Products by subscribing to a Service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that your subscription has been accepted (Welcome Email). The contract between us (Contract) will be formed when you click the checkout button and confirm your intent to purchase the product or service by making an order with us. The subscription plan to our Services consist of an initial charge (for the product or service you purchase) and then followed by a recurring period of charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Indulge In Treats may submit periodic charges (e.g., monthly) without further authorisation from you, until you provide prior notice that you have terminated this authorisation or wish to change your payment method. Such notice will not affect charges submitted before Indulge In Treats reasonably could act. To terminate your authorization or change your payment method, log into your account and manage your automatic subscription payment to us. By subscribing to our Services you are agreeing to pay recurring periodic subscriptions for an indefinite time or however long you choose to subscribe for until cancelled by you, on the subscription terms page set out on the product page you have completed. You can cancel your subscription at any time. You will not be charged for any cancellation. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously elected to terminate a subscription by you. Account Cancellations. If you wish to cancel your subscription with us, you must cancel 7 days before your next payment is due to be collected, in order to avoid receiving the following months’ box. Customers cancelling after their payment has been taken will receive the following month's box as their last box. If your payment has been cancelled before the 7 day period this may result in being invoiced for the following months’ box. We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. 23.11 Subscription payment terms Monthly subscription: by purchasing a monthly subscription, you agree to an initial and recurring monthly subscription fee at the then-current monthly subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription you may cancel your monthly subscription at any time subject to the terms of our cancellation policy. Subscription Automatic monthly renewal terms: Once you subscribe and you're off the waitlist, (Seal subscriptions) will automatically process your monthly subscription fee in the next billing cycle. (Seal subscriptions) will continue to automatically process your monthly subscription fee each month at the then-current monthly subscription rate until you cancel your subscription. We explain how to cancel your monthly subscription below at the section cancellation policy. Annual subscription: By purchasing an annual subscription you agree to an initial prepayment for one full year of service (after you are off the waitlist). After one year and annually thereafter you will be billed a recurring annual subscription renewal fee at the then current annual subscription rate. We will not notify you before the renewal fee is billed. You may cancel your annual subscription anytime before the next billing cycle subject to the terms of our cancellation policy. Automatic annual renewal terms: We bill your credit card for the annual subscription renewal fee in the first month of your next annual subscription. For example, let's say you purchased an annual subscription beginning in May 2020 and ending in April 2021. We will bill you for the second year (May 2021 to April 2022) in May 2021, unless you cancel your annual subscription before May 2021. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, (Seal subscriptions) will automatically process your annual subscription fee at the then-current annual subscription rate. We explain how to cancel your subscription below at the section cancellation policy. Flexible subscription: By purchasing a flexible subscription how often they arrive is up to you. You agree to an initial and recurring subscription fee every time your new subscription is processed at the then-current subscription rate, and you accept responsibility for all recurring charges until you cancel your subscription you may cancel your subscription at any time subject to the terms of our cancellation policy. Subscription Automatic renewal terms: Once you subscribe and you're off the waitlist, (Seal subscriptions) will automatically process your subscription fee in the next billing cycle when your subscription is processed. (Seal subscriptions) will continue to automatically process your subscription fee each time your new subscription is ready to be sent to you at the then-current monthly subscription rate until you cancel your subscription. We explain how to cancel your subscription below at the section cancellation policy. Enforcement measures: If an automatic payment is declined or returned to you, this will result in you not receiving your subscription until you arrange our payment. Non refundable fees Non refundable subscription fees Include: Perishable goods (including foods and drinks) Skincare Subscription boxes Subscriptions Bundles Custom bundles Customised jewellery Personalised and custom made items Postage costs, customs, taxes, return postage costs or any fee incurred upon delivery 23.12 Restrictions on use No part of this subscription or subscription box should be copied. 23.13 Subscription Shipping, Returns & refunds 23.14 Shipping Once your order is placed we are unable to change your shipping address. So please make sure you enter the correct address. (we are not liable to refund orders if you give us the wrong address) Orders are shipped out as soon as possible, if you order a pre order product it should ship on the estimated date listed in the product page description. If you order a subscription product or subscription box from us those products will be shipped on the dates specified on each individual page or the following month in correspondence to the date you bought the subscription or depending on how regular you choose to get them delivered. Orders including single purchases, multiple purchases, subscription and subscription box purchases may be shipped out in separate parcels as some of our products ship from different warehouse locations. If you refuse to accept delivery of all or part of your order (where the products or packaging do not appear to be damaged or defective) you will be responsible for the postage charges. Any fees and charges incurred by the retailer due to a package being refused will be deducted from your merchandise refund. The same will apply if the tracking states that delivery has been attempted and the item is awaiting collection from a postal depot, and that item is not collected. If you need your item for a special event such as a birthday, I strongly recommend you order your piece 40 days in advance just to ensure you get it for your special event. The Term Business days - refer to weekdays from Monday to Friday and do not include public holidays or weekends. Please do not count Saturdays, Sundays or any national holidays when calculating your shipping times. Shipping & Delivery Information - You will find the estimated processing time, estimated shipping time and country the product will be shipped from located on each product's individual description page. Items or subscription boxes that are made to order or pre ordered may take a little bit longer than or usual delivery time. However we will keep you informed along the way. Processing time - Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you, if not, we will keep you informed of your parcels progress. Processing time should be added to the total delivery time. Delays - In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs that, unfortunately, we can’t control. We seek your patience and understanding should this happen. Separate shipments - Some products may arrive in separate parcels. This is due to availability, being stored in different warehouses and customisation. You will be provided separate tracking numbers for each shipment parcel. Duties, Taxes, and Other Fees - In most cases, customs fees do not apply, However International shipments may be subject to import taxes, duties and/or customs clearance fees (which are determined by the customs agency within the destination country), which are levied once a shipment reaches the recipient's country. All taxes, duties, and all other charges and fees are the sole responsibility of the recipient. These fees will be based on the value of the order and the tax free threshold. These fees get collected by you at the time of delivery. Indulge In Treats has no control over these charges, nor can Indulge In Treats predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred. Customs policies vary widely by country. If you have questions we recommend that you contact your local customs office for more information. All customs, duties and any other fees or charges incurred are non refundable. Track your order - If your order has been shipped using a trackable service, you can follow its journey to you. You’ll receive a shipping confirmation email once your order is fulfilled. Simply click on your tracking link in the email to view the up to date tracking information. **Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. 23.15 Returns & Exchanges RETURNS + EXCHANGES INFORMATION: We hope you love your purchase! Unfortunately in most cases we do not accept returns unless your product arrives damaged. This is due to a lot of our products being perishable, customised, personalised or to comply with product hygiene rules. If your product arrives damaged please email us to let us know within 3 days of receiving your product. You must do this before trying to return your damaged item, as we need to verify the return. All of our products are non-returnable due to them being perishable, personalised or customised. We only accept returns on products that have defects upon arrival Please email us to let us know support@indulgeintreats.com We will provide you with the return address. ITEMS MUST BE RETURNED WITHIN 14 DAYS FROM THE DELIVERY DATE. To be eligible for a return, your item must be unused and in the same damaged condition that you received it. It must also be in the original packaging. Additional non-returnable items: Any item we get notified about after the 14 day return period, if you want to return a damaged item you must inform us within 14 days of receiving the item. Perishable goods Cosmetic Skincare Gift cards Jewellery Products bought on Subscriptions Subscription boxes Bundles and custom bundles Downloadable software products Health and personal care items items in the sale discounted items free gifts intimates including lingerie digital downloads Items on sale or marked down in price Personalised or customised products Returns received in damaged or worn condition. You have a legal obligation to take reasonable care of the items while in your possession. If you fail to comply with this obligation, we and/or the brand have a right to deduct the cost of any deterioration (due, for example, to your having used the items) up to the price of the items from the refund to which you are otherwise entitled. We do not offer price adjustments or rain checks on any of our products. To complete your return, we require a receipt or proof of purchase. There are certain situations where only partial refunds are granted (if applicable) Any item not in its original condition, is damaged or missing parts for reasons not due to our error Any item that is returned more than 14 days after delivery postage cost is non refundable Any customs, duty or tax charged upon delivery is non refundable. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Support@indulgeintreats.com Sale items (if applicable) Unfortunately sale items or discounted items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange your product due to it being damaged, send us an email at Support@indulgeintreats.com we will then provide you with details of where to send the item back to then send your item to: the address we provided. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs & customs charges you receive upon delivery are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. We don’t offer refunds for postage costs if a parcel is delayed, as we use an external service that’s out of our control. Therefore we advise international customers to allow plenty of time for delivery especially if the item is required for a special event or upgrade postage to express post. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. PLEASE READ NOTE: The goods are your (the customer's) responsibility until they reach us, for your own security please make sure your parcel is packed well and sent via a tracked method. If you want to exchange a damaged item you must go through the return process and then reorder the item you want, due to the fact we can't reserve items. Returns can only be credited to the original payment method e.g debit card. Non refundable fees are as follows: original shipping cost, any duties, taxes or customs charges incurred upon delivery and return costs that are above six great British pounds. Items that don't get back to us are non refundable, so please send via a tracked courier service so you can claim money from the delivery service you use. If the item you (the customer) returns is inspected and we decide it is non refundable, you must cover the return postage if you want the item back. Wrong Address Disclaimer:It is the responsibility of the buyer to make sure that the shipping address entered is correct before submitting an order. We start working on your order immediately, so we are unable to make any changes to an order after it has been placed. If the order has already been processed, we cannot retrieve it for an address change. Where We Ship To: We currently only ship to the UK and Ireland but if you would like to purchase a product from us and you aren't in the UK or Ireland please do send us a purchase request at Support@indulgeintreats.com Subject to availability, after we have accepted an order for Products, we will use all reasonable means to deliver the Products within the time stated by your chosen shipping service. Due to products being stored in different locations across the uk and europe some products from your order may be sent separately meaning you may incur more than one postage costs at the checkout (you will see the total shipping cost at the checkout). We aim to dispatch as soon as possible; however, any date specified for delivery is approximate and we shall have no liability for failure to deliver on such specified date. Shipping charges will be displayed clearly on the order page before payment is requested.Click Here for Shipping Information and charges If no one is available at your address to take delivery and the Products cannot be posted through your letterbox, The delivery company will be likely to leave you a note informing you of how to rearrange delivery. If after a failed delivery to you, you do not re-arrange delivery, we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery, we may end the Contract. Products become your responsibility from the time we deliver the Product to the address you gave us. Please check your Products thoroughly on receipt as we cannot be liable for any damage caused once they are in your possession. This does not affect your statutory rights. You will only own the Products once we have received payment in full. Click here to see a summarised version of the shipping and return policy. 23.16 Subscription Cancellations Subscriptions can be cancelled any time before your auto payment is taken from your account. Any cancellations made after the auto payment is taken will be cancelled the following month. Subscriptions can also be paused and changed before that month's auto payment has been taken from your account. If the auto payment has already been taken the changes will be applied to the next subscription coming to you. Auto renewing subscriptions can not be cancelled mid term. 23.17 Subscribing to products after Cancellation You are free to make now subscriptions on our website if you wish to purchase a new subscription following cancellation. We do hold the right to deny or refuse to sell you any product, subscription or membership. Please be aware that unless otherwise agreed, your subscription type may no longer be offered and/or your Spending Limit will be reset to the ordinary starting figure and no Spending Limit from a cancelled subscription will be carried over. 23.18 Changes to your subscription terms Where we need to change your terms of subscription, we shall notify you. If such changes are material, we shall give you the option to cancel your subscription. 23.19 Transactions Concluded Through The Website Contracts for subscriptions or for the sale of Products formed through the Website are governed by these Terms and Conditions (including all the contractual documents on our website) in use at the time the relevant Contract is entered into. All such Contracts are binding on you and us and on our respective successors and assigns. We may transfer, assign, charge, sub-contract or otherwise dispose (“Transfer”) of any Contract, or any of our rights or obligations arising under it, at any time during the term of the Contra ct.We will contact you to let you know if we plan to do this and if your rights are adversely affected in a material respect, give you the right to end your Contract with us. You may only Transfer your rights or your obligations under these Terms and Conditions to another person if we agree to this in writing. 23.20 Our Contracts – Subscriptions And Products You can check and correct your order at any point up until you have clicked the 'PAY NOW' (or similar) button on the checkout page. Details of your order history will be available through your 'My Account' page. The contract is between you (the customer) and us (Indulge In Treats). You are required to provide us with your email address when placing an order (or when registering an account with us). We will notify you by email as soon as possible to confirm that we have received your order. Please note that all orders are subject to acceptance by us, and we will confirm acceptance to you by sending you an e-mail confirmation that the Product has been dispatched or, if applicable, the subscription, gift subscription, the Membership or Gift Membership purchased (“Confirmation”). We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. The contract will only be formed when we send you the Confirmation. The Contract will relate only to those Products and/or Memberships whose dispatch we have confirmed in the Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Confirmation. 23.21 Your Personal Information During the checkout process, you will be asked to complete your payment details. All fields shown as compulsory must be completed. Please note that we will collect and store your information using shopify encrypted secure payment mechanism, as well as your choice of payments secure payment systems and will only use it in accordance with our Privacy Policy & Cookie Policy. 23.22 Payment For Subscriptions And Products The price of Product(s) is the price quoted on our website, it may change when we have sales and if you use a discount code. Prices include VAT and delivery costs (if applicable), Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we and/or the Brand have already sent you an Order Confirmation. The Website contains a large number of Products and it is always possible that, despite best efforts, some of the Products listed on the Website may be incorrectly priced. We and/or Brands will normally verify prices as part of the despatch procedure so that, where a Product's correct price is less than the stated price, you will be charged the lower amount. If a Product’s correct price is higher than the price stated on the Site, we and/or the Brand will normally either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. Payment for all orders must be made by credit, debit card, Visa, Mastercard, American Express, Shopify Payment Powered by Stripe, Apple pay, Google Pay or PayPal on the checkout page. You should be aware that online payment transactions are subject to validation checks by your card issuer and we and/or Brands are not responsible if your card issuer refuses to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We and/or Brands are not responsible for this. From time to time the Website may run promotions where discount codes are offered. These can be used to discount the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant Product(s) stated. Discount codes cannot be redeemed for cash. Any discount codes obtained by way of referring friends to the Website must be done in good faith and without any arrangement for the purpose of earning credit where invites and subsequent purchases are not genuine. In placing your order with a credit or debit card or by PayPal you confirm that the card/account being used is yours and/or you are authorised to use it and that there are sufficient funds or credit facilities to cover the cost of any Membership, Subscription or Products. We may obtain validation of your credit or debit card or Paypal details before providing you with any Membership, subscription or Product. All credit/debit card or Paypal account holders are subject to validation checks and authorisation by the card issuer/payment provider. Your payment method will be charged monthly, annually or as regularly as you choose on the order page for as long as the Membership or subscription or both lasts. If the issuer of your card/payment provider refuses to authorise payment we will not accept your order or be under any obligation to deliver the relevant Membership or Product. We will not be obliged to inform you of the reason for the refusal, and we will not be liable for non-delivery of the Membership or Product ordered. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order. Your credit/debit card/Paypal account will be charged when we issue your Membership, subscription or dispatch your order from one or more of the warehouses. If your payment is not received and you have already received the Products you ordered from us, you must pay for the Products or return those Products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense. If you do not do this within 30 days of the date on which we cancel your order, we may collect (or arrange for collection) the Products at your expense. We reserve the right to charge you for any and all damage to any Products that are the subject of an unpaid order. 23.23 Warranty We warrant to you that any Product purchased from us through our site will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied. 23.24 Our Liability This section explains your liability to us and Indulge In Treats liability to you under these terms and conditions in reaction to the use of our website, services provided via the website, associated services, membership services, subscription services, our products and any other service or product we offer on the website. By using our website you are agreeing that you expressly understand and agree to the terms and conditions of using our website, services, associated services, membership services, subscription services, our products, and any other service or product web offer on the website, are provided on an as is and as available basis, with all its fault. Any content accessed through our website or made available to you in connection with the Website is accessed at your own risk, and you shall be solely responsible for any damage to your device, or any device you use to access our website, or any other loss that results from accessing such content. Indulge In Treats and its licensors expressly disclaim all warranties, representations, and conditions of any kind, whether express or implied, arising from use of the website. You acknowledge and agree that neither Indulge In Treats nor its licensors are liable, and you agree not to seek to hold us liable, for the conduct of third parties on the website, including operators of external sites, and that the risk of injury from such third parties rests entirely with you. The terms in this Section 4 do not affect your statutory rights as a consumer and nothing in these Terms and Conditions limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that may not be excluded or limited under applicable law. You agree to defend, indemnify and hold Indulge In Treats and its group companies, affiliates, licensors and business partners harmless from and against any and all claims, demands, liabilities damages and losses including, without limitation, reasonable attorneys’ fees, resulting from or arising out of (a) your use of the Website, use of Associated Services or purchase of Products; or (b) your breach of these Terms and Conditions or any other policies that Indulge In Treats may issue for the Website from time to time. If we fail to comply with these Terms and Conditions, we are only responsible for loss or damage you suffer that is reasonably foreseeable and a direct result of our breaking these Terms and Conditions or our failing to use reasonable care and skill. We will not be responsible for any losses you suffer as a result of us breaching these Terms and Conditions that were not reasonably foreseeable to both you and us when you commenced using the Website, using the Associated Services or when the Contract for your Membership, subscription or the sale of Products by us to you was formed. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. To the fullest extent permissible by applicable laws, under no circumstances, will Indulge In Treats or its licensors be liable to you for more than the total amount paid to Indulge In Treats by you for your Membership, subscription (or in the case of non-members, for your Products) during the twelve-month period prior to the act, omission or occurrence, giving rise to such liability. To the fullest extent permissible by applicable laws, we are not responsible for indirect losses (including consequential damages) which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these Terms and Conditions by us that would entitle you to terminate the Contract between us. The laws of certain countries, states and jurisdictions do not allow the limitation of liability or certain damages, and if such laws apply to you, some or all of the above limitations may not apply to you, and you may have additional rights. We only supply Memberships and Products for individual and private use. If you subscribe to our Memberships or use our Products for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. 23.25 How we will communicate with you & you with us The best way for you to communicate with us is by emailing Support@indulgeintreats.com We aim to respond to you within two working days, however we are not bound to this or obligated legally to respond at all. When using our website you accept that communication with us will be mainly electronic and that we may send you messages from time to time if you are subscribed to our email list. We will generally provide you with information using notices on our website, emailing you or by posting updates to our social media pages. By using our website, you agree to all forms of contracts, notices, information and other forms of communications that we provide. This condition does not affect your statutory legal rights. 23.26 Written communications Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. 23.27 Notices All notices given by you to us must be given to Indulge In Treats at Support@indulgeintreats.com. We may give notice to you at either the e-mail or postal address you provide to us when signing up to a Subscription, or in any of the ways specified in our terms and conditions. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee. 23.28 Transfer of Rights and Obligations The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. 23.29 Intellectual Property Rights We (Indulge In Treats Company) are the owners of the Indulge In Treats website, every design aspect and everything relating directly to Indulge in Treats that is placed on the website.Unless we expressly state otherwise, all intellectual property rights in the website, including all copyrights, images, software, designs, text, sound, logos, branding,articles and anything form of content within the website or supplied as part of the website relating to us is owned by us or a company, group or third party licensor we have agreed to work with. The service and its original content excluding (content provided by you or other users) features and functionality are and will remain the exclusive property of the company (Indulge In Treats) and its licensors. The service is protected by Copyright, trademark and other laws of both the country and foreign countries. Our trademarks and trade address may not be used in connection with any product or service without the prior written consent of the company. We can not give permission to use other companies, third party licensors or customers' content that is posted on our website. You must ask the permission of the person, licensor or business that owns the intellectual property. You may print off one copy, and may download extracts, of any pages from our site for your personal reference. You must not use any part of our copyright materials for commercial purposes without first obtaining a licence to do so from us and our licensors. If you post comments on the Products or Services to any website, blog or social media network (Commentary) you must ensure that such Commentary represents your fairly-held opinions. By subscribing to the Services you irrevocably authorise us to quote from your Commentary on our site and in any advertising or social media outlets which we may create or contribute to. 23.30 Your Intellectual Rights We will always inform you how we will be using your intellectual property that you contribute to us. You can find more information within the cookie page and our privacy policy 23.31 Events Outside Of Our Control We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control. Events beyond our reasonable control included but are not limited to the following: Strikes, lock-outs or other industrial action; Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport Impossibility of the use of public or private telecommunications networks; and The acts, decrees, legislation, regulations or restrictions of any government. Our performance under any Contract is deemed to be suspended for the period of time that the event goes on and thereafter until we can re-establish our usual working patterns and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Event. 23.32 Consumer Rights If you are contracting as a consumer, you may cancel a Contract at any time within fourteen days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in our terms and conditions, terms of supply and any terms on our website including but not limited to membership and subscription terms). To cancel a Contract, you must login to your account and select to cancel your Subscription with Indulge in Treats if you need guidance please contact Support@indulgeintreats.com. You must also return the Products to us as soon as reasonably possible. You must pay the cost of returning the Products. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. 23.33 Supply of goods For information on supply of goods please refer to the supply of goods policy in the terms and conditions of Indulge in Treats. 23.34 Privacy Policy For information on our privacy policy please refer to the privacy policy in the terms and conditions of Indulge in Treats. 23.35 Waiver If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. 23.36 Our Right To Vary These Terms & Conditions We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements, changes in our system's capabilities as well as any other changes we deem fit for our business. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within fourteen working days of receipt by you of the Products) 23.37 Our rights to end a contract Very occasionally we may need to cancel an order at our discretion. If this becomes necessary, we won’t charge you as we will not be sending you the item you ordered. In addition, we may end any Contract between us at any time if you breach any of these Terms and Conditions, including using any Membership, subscriptions or selling any Products for commercial use. 23.38 Entire agreement Subject to these terms and conditions, together with our privacy, cookies policy and any other policy, terms and conditions or legal documents we have on our website, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website. Nothing in this clause limits or excludes ant liability for fraud. 23.39 Law and jurisdiction These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to contracts for the purchase of products through our site shall be subject to the exclusive jurisdiction of the courts of England Including but not subject to disputes or claims relating to these terms and conditions . 23.40 Statutory and regulatory disclosures We are not yet registered in the trade register; we will let you know where you can find the online version of the register when we are, and our registration number. We are not yet registered as Indulge In Treats with any professional body in the United Kingdom and will be subject to rules when we are, which would be found at www.gov.uk. We do not yet have a VAT Number. 23.41 Our details This website is owned and operated by Indulge In Treats You can contact us: using our website contact form; or by email, using the email address published on our website from time to time; 24. Membership Terms & Conditions 24.1 Introduction These membership terms and conditions ('the Terms') govern the user's ('you' or 'your') use of the website Indulge In Treats, Indulgeintreats.com and any of our other brands we own within the Indulge in treats website ('the Websites') The terms “we”, “us”, “our” and the website refer to our websites Indulge In Treats, Indulgeintreats.com and any of our other brands we own) and Indulge In Treats the brand. By using our website (`Indulge In Treats, Indulgeintreats.com and any of our other brands we own’), you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website. This page (together with the documents referred to on it) tells you the terms and conditions on which we will supply to you the products (Products) listed on our website www.indulgeintreats.com (our site) via one of our subscription services (Services) or Membership services (Services). Please read these terms and conditions carefully before subscribing to one of our Services. You should understand that by subscribing to one of our Services, you agree to be bound by these terms and conditions. You should print a copy of these terms and conditions for future reference. If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions. You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age. Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our Privacy Policy and Cookie Policy (to view the policies in more detail click on them). Any new feature added to our website will be subject to these terms and conditions. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. By using our website you are accepting all terms, conditions, policies and notices stated now and in the future. It is your responsibility to keep updated with amendments made to our terms and conditions. We reserve the right to update, change or replace any part of these terms and conditions at any time. Your continued use of our website constitutes acceptance of any changes to these terms and conditions. Credit This document was created using Docular (https://docular.net). 24.2 Copyright notice Copyright (c) 2023 Indulgeintreats.com. Subject to the express provisions of these terms and conditions: (a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and (b) all the copyright and other intellectual property rights in our website and the material on our websites are reserved. 24.3 Breaches of these terms and conditions Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may: (a) send you one or more formal warnings; (b) temporarily suspend your access to our website; (c) permanently prohibit you from accessing our website; (d) block computers using your IP address from accessing our website; (e) contact any or all of your internet service providers and request that they block your access to our website; (f) commence legal action against you, whether for breach of contract or otherwise; and/or (g) suspend or delete your account on our website. Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account). 24.4 Variation We may revise these terms and conditions from time to time. The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. 24.5 Assignment You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions. You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions. 24.6 Severability If any provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 24.7 Third party rights A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party. 24.8 Interpretation & Definition Interpretation The words of which the letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. Definitions “Affiliate” Means an entity that controls, is controlled by or is under common control with a party where “control” means ownership of 50% or more of the shares, equity interest or other securities. Entitled to vote for election of directors or other managing authority. “Account” Means a unique account created for you to access our service or part of our service. “Company” (Referred to as either “the company“, “us”, “we”, or “our'' in this agreement.) Refers to Indulge In Treats, Indulgeintreats.com and any of our other brands we own). “Country” Refers to England UK. “Content” Refers to content such as text, images or other information that can be posted, uploaded or linked to or otherwise made available by you, regardless of the form of that content. “Device” Means any device that can access the service, such as a computer, a cell phone or a digital tablet. “Feedback” Means feedback, innovations or suggestions sent by you regarding the attributes, performance or features of our service. “Service” Refers to our website “Terms and Conditions' ' (Also referred to as “terms' ') means these terms and conditions that form the entire agreement between you and the company regarding the use of the service. “Third party social media service” Means any services or content (including, data, information, products or services.) provided by a third party that may be displayed, included or made available by the services. “Website” Refers to Indulge in treats which is accessible by Indulgeintreats.com and any of our other brands we own) “You” Means the individual accessing or using the service, or the company, or the other legal entity on behalf of which such individual is accessing or using the service as applicable. 24.9 Acknowledgment These are the terms and conditions governing the use of this service and the agreement that operates between you and the company. These terms and conditions set out the rights and obligations of all users regarding the use of the service. Your access to and use of the service is conditioned on your acceptance and compliance with these terms and conditions these terms and conditions apply to all visitors, users and others who access or use the service. By accessing or using the service you agree to be bound by these terms and conditions. If you disagree with any part of these terms and conditions then you may not access the service. You represent that you are over the age of 18 the company does not permit those under 18 to use the service. Your access to and use of the service is also conditioned on your acceptance of and compliance with the privacy policy of the company. Our privacy policy describes our policies and procedures on the collection, use and disclosure of your personal information when you use the application or the website and tells you about your privacy rights and how the law protects you. Please read our privacy policy carefully before using our service. 24.10 How The Contract Is Formed Between You and Us If you opt for a Membership option, here's some information: If your order includes a Membership, it can be purchased at the Website checkout like any other Product. From that purchase forward, you (or the lucky recipient if you've bought it as a gift) will become an Indulge In Treats member (a “Member”). As a Member, you can buy Indulge In Treats Products from the Website at the discounted Members Price along with other benefits that are subject to change at our own discretion (the members price does not include other applicable charges, such as shipping charges), subject to any specific terms or restrictions that may apply to your Membership type (the “Specific Membership Terms”). Depending on your type of Membership, you still might have limits to the amount of each type of product you can buy and other limitations subject to change at our discretion. IMPORTANT NOTE all applicable purchases of products and services on our website including but not limited to, the Spending Limit, on memberships, subscriptions and gift cards have no cash value and cannot be redeemed, paid out, or claimed in any way. The only way you can use your gift cards is for purchasing Products from our website in accordance with these Terms and Conditions and the applicable Specific Membership Terms. Any applicable Spending Limit does not impose an obligation on us to fulfil or accept orders and cannot be separated from the Membership it is linked to. The products sold on Indulge In Treats are set at prices we choose and may vary at our own discretion. Our Typical Prices are set by us at our own discretion products similar to ours or the same as ours may sold on other platforms may vary in price we have no obligation to sell products at the same price as other stores that aren't connected to us and we aren't legally obligated to sell products at the same price as other stores. Indulge In Treats gives you options: you can buy our products products at competitive prices without needing to purchase a Membership or subscription (the “Typical Price”), or you can opt for one of our available Memberships or subscribe to our products and buy our Products at a significant discount to the Typical Price (the “Members, bundle and subscription Price”), subject to these Terms and Conditions and any applicable Specific Membership and subscriptionTerms (as defined in these terms and conditions). The Members Price and subscription price for a Product may of course change over time. After completing sign up, you will receive an email verifying you have subscribed to one or more of our membership services. Please note that this does not mean that your membership application has been accepted. Your membership subscription constitutes an offer to us to buy membership subscription and products by subscribing to a Service. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that your subscription has been accepted (Welcome Email). The contract between us (Contract) will be formed when you click the checkout button and confirm your intent to purchase the product or service by making an order with us. The subscription plan to our Services consist of an initial charge (for the product or service you purchase) and then followed by a recurring period of charges as agreed to by you. By entering into this Agreement, you acknowledge that your membership subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Indulge In Treats may submit periodic charges (e.g., monthly) without further authorisation from you, until you provide prior notice that you have terminated this authorisation or wish to change your payment method. Such notice will not affect charges submitted before Indulge In Treats reasonably could act. To terminate your authorization or change your payment method, log into your account and manage your automatic subscription payment to us. By subscribing to our Services you are agreeing to pay recurring periodic subscriptions for an indefinite time or however long you choose to subscribe for until cancelled by you, on the membership subscription terms page set out on the product page you have completed. You can cancel your subscription at any time. You will not be charged for any cancellation. You can re-subscribe at any time following your cancellation, but we reserve the right not to permit re-subscription where we have previously elected to terminate a subscription by you. Account Cancellations. If you wish to cancel your membership subscription with us, you must cancel 7 days before your next payment is due to be collected, in order to avoid receiving the benefits of the membership. Customers cancelling after their payment has been taken will receive the benefits of being a member of Indulge In Treats for that month. If your payment has been cancelled before the 7 day period this may result in being invoiced for the following month. We reserve the right at our absolute discretion not to renew your subscription at any time without giving any reasons for our decision. 24.11 Membership payment terms Monthly Membership Payments: By purchasing a monthly membership to IndulgeInTreats.com, you agree to an initial and recurring monthly membership fee at the then-current monthly membership rate, and you accept responsibility for all recurring charges until you cancel your membership you may cancel your monthly membership at any time subject to the terms of our cancellation policy. Membership Automatic monthly renewal terms: Once you subscribe and you're off the waitlist, Appstle Memberships will automatically process your monthly membership fee in the next billing cycle. Appstle Memberships will continue to automatically process your monthly membership fee each month at the then-current monthly membership rate until you cancel your membership. We explain how to cancel your monthly membership below at the section cancellation policy. Annual Membership: By purchasing an annual membership you agree to an initial prepayment for one full year of service (after you are off the waitlist). After one year and annually thereafter you will be billed a recurring annual membership renewal fee at the then current annual membership rate. We will not notify you before the renewal fee is billed. You may cancel your annual membership anytime before the next billing cycle subject to the terms of our cancellation policy. Automatic annual membership renewal terms: We bill your credit or debit card for the annual membership renewal fee in the first month of your next annual membership. For example, let's say you purchased an annual subscription beginning in May 2022 and ending in April 2023. We will bill you for the second year (May 2023 to April 2024) in May 2021, unless you cancel your annual membership before May 2023. You accept responsibility for all recurring charges prior to cancellation. Once you subscribe, Appstle Membership will automatically process your annual membership fee at the then-current annual membership rate. We explain how to cancel your membership below at the section cancellation policy. Enforcement measures: If an automatic payment is declined or returned to you, this will result in you not receiving your membership until you arrange our payment. Non refundable Membership Non refundable Membership Include: If we have already deducted the cost for the month's membership and you decided to cancel you will have access to the benefits of being a member for the rest of the month and will have the membership cancelled the following month. Restrictions on use No part of this Membership or any part of the membership should be copied. Membership Cancellations Memberships can be cancelled anytime before your auto payment is taken from your account. Any cancellations made after the auto payment is taken will be cancelled the following month. If you haven't ordered any products in the month that you cancel you will be refunded the full amount from that month, If you have ordered products in the month that you cancel the fee for that month will still stand and your membership will be cancelled the following month. Auto renewing memberships can not be cancelled mid term. Monthly Membership - A monthly membership can be cancelled by you at any time (once you’ve completed the applicable minimum term) and will take effect at the end of your current membership month once your notice to terminate has been given. You do not need to give a reason. Simply contact Support@indulgeintreats.com quoting your full name, membership number and username or go on your membership account and click cancel. Annual Membership - Your annual membership can be cancelled by you at any time and will take effect at the end of your current membership term once your notice to terminate has been given. You do not need to give a reason. Additionally, you can also cancel a renewed annual membership within 14 days of your renewal date and the full fee for the renewed year will be refunded to you as long as you haven't bought any products from our site in that time. Simply contact Support@indulgeintreats.com quoting your full name, membership number and username or go on your membership account and click cancel. Gift Membership - You can cancel a newly purchased Gift Membership, without having to give a reason, within 14 days of the day after you purchased the Gift Membership, provided the Gift Membership has not been activated/redeemed. Gift Memberships become void once cancelled. Refunds will only be made where a request has been made by the purchaser. Refunds of the price paid will be made to the purchaser only, onto the original payment card. No refund or credit note will be given to the gift recipient. The gift recipient may cancel their Gift Membership at any time; however, they will still receive access for the full Gift Membership period, subject to these Terms and Conditions. If you wish to cancel a newly purchased Gift Membership, Simply contact Support@indulgeintreats.com quoting your full name, membership number and username or go on your membership account and click cancel. Once a gift card or a Gift Membership code has been activated/redeemed, this means the user has consented to the immediate start of their Indulge in Treats Gift Membership (or in the case of an existing member, the immediate increase to their Spending Limit) and the purchaser loses their right of cancellation and refund. Cancelling your membership then rejoining our membership program - You can rejoin our membership program after cancelling a previous membership you had with us as long as you weren't banned for violation of our terms & conditions. We do hold the right to deny or refuse to sell you any product, subscriptions or memberships. Please be aware that unless otherwise agreed, your membership type may no longer be offered and/or your Spending Limit will be reset to the ordinary starting figure and no Spending Limit from a cancelled subscription will be carried over. Changes to your membership terms - Where we need to change your terms of membership, we shall notify you. If such changes are material, we shall give you the option to cancel your membership. Transactions concluded through the website - Contracts for a subscription to our membership or for the sale of Products formed through the Website are governed by these Terms and Conditions (including all the contractual documents on our website) in use at the time the relevant Contract is entered into. All such Contracts are binding on you and us and on our respective successors and assigns. We may transfer, assign, charge, sub-contract or otherwise dispose (“Transfer”) of any Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.We will contact you to let you know if we plan to do this and if your rights are adversely affected in a material respect, give you the right to end your Contract with us. You may only Transfer your rights or your obligations under these Terms and Conditions to another person if we agree to this in writing. 24.12 Types of membership While our primary Membership models are monthly or annual Membership (the “Monthly or Annual Membership”)(with varying Spending Limits), we may, in our discretion, also offer certain other Membership types at any one point, which may include gifting memberships, one time purchase Memberships (with varying Spending Limits). You will be notified of specific Membership Terms that may apply to your Membership when you register for such Membership or in other communications and such Membership Terms may be available at the bottom of our website in the footer or, for currently offered Memberships, under the Membership page. Memberships may be subject to a minimum term, and Memberships will renew automatically upon expiration of the applicable Membership term for additional terms of the same length unless cancelled by you. For further information on how to cancel, please click Here. From time to time, we may offer different Memberships, and the fees and Specific Membership Terms for such Memberships may vary. We sometimes offer other promotional memberships, which are subject to these Terms and Conditions except as otherwise stated in the applicable Membership Terms. Indulge in Treats may at its discretion make goodwill offers as part of its promotional campaigns, including limited increases to Spending Limits (if applicable), free gifts with purchases, or promotional discounts from time to time, but are not limited to the promotional campaigns just stated. Gift Membership - We may also from time to time allow the purchase of Memberships to be given as gifts. The length and cost of such Gift Memberships will be specified on the Website and clear at the point of purchase. These will not renew automatically, and the recipient will be informed of its expiry date in advance. Gift cards and Gift Membership codes can only be redeemed for Gift Memberships subject to these Membership Terms. Gift cards and Gift Membership codes should be kept safe, as lost or stolen gift cards and Gift Membership codes cannot be replaced. Indulge in treats is not responsible for unauthorised use. Gift cards and Gift Membership codes are valid for use until the expiry date stated on them (if any). For information on how to cancel a Gift Membership, click Here. 24.13 Changing or Upgrading your Membership Depending on your type of Membership, changes or upgrades to your Membership may be available for purchase on the Website. These may increase the applicable Membership term or increase your Spending Limit per month, starting immediately following confirmation of the change or upgrade. If you have purchased an upgrade to a Monthly Membership, your Membership will be upgraded immediately and will renew automatically on a month-to-month basis (subject to any applicable minimum term) from the date on which you purchased your upgrade, at the upgraded Membership price. Your cancellation rights are not affected If you have purchased an upgrade to a Membership and would like to return to a previous level of Membership that is still being offered by Indulge in Treats, please know that the best way to do this is to cancel your plan and re purchase the old membership preference or email on Support@Indulgeintreats.com and we will be happy to guide you through it step by step. Depending on your type of Membership, Spending Limit ‘top-ups’ may be available for purchase on the Website. These may provide a one-off increase in the applicable Membership term or Spending Limit. These do not renew. If you have purchased an upgrade to an annual Membership, your Membership will be upgraded immediately (at the prorated Membership fee) with your renewal date unchanged; the Membership will renew automatically on an annual basis at the upgraded annual Membership price. Your cancellation rights are not affected. 24.14 Membership Restrictions and Other Restrictions Regardless of whether a specific Membership type is described as having no Spending Limit, all Memberships are intended to be used for reasonable, personal use, and we reserve the right to refuse any Product order that we determine to be excessive or that exceeds reasonable expectations for personal use under any Membership type. Regardless of Membership type, certain Products may be subject to limits on the number of units that may be purchased by a Member in either one order or during a specific period of time. In addition, all Product orders are subject to availability. If we refuse your Product order or the Products are not available in the quantities ordered, we will not process your order and will inform you of this in writing (which may include email). If you have already paid for the Product(s) ordered, we will refund you in full as soon as reasonably possible. Memberships may not be shared or used by more than one person to order Products under the same Membership, and any access credentials (such as a username or password) may not be disclosed to or used by another person other than you. 24.15 Our Contracts – Memberships And Products You can check and correct your order at any point up until you have clicked the 'PAY NOW' (or similar) button on the checkout page. Details of your order history will be available through your 'My Account' page. The contract is between you (the customer) and us (Indulge In Treats). You are required to provide us with your email address when placing an order (or when registering an account with us). We will notify you by email as soon as possible to confirm that we have received your order. Please note that all orders are subject to acceptance by us, and we will confirm acceptance to you by sending you an e-mail confirmation that the Product has been dispatched or, if applicable, the subscription, gift subscription, the Membership or Gift Membership purchased (“Confirmation”). We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. The contract will only be formed when we send you the Confirmation. The Contract will relate only to those Products and/or Memberships whose dispatch we have confirmed in the Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Confirmation. 24.16 Your Personal Information During the checkout process, you will be asked to complete your payment details. All fields shown as compulsory must be completed. Please note that we will collect and store your information using shopify encrypted secure payment mechanism, as well as your choice of payments secure payment systems and will only use it in accordance with our Privacy Policy & Cookie Policies. 24.17 Payment For Subscriptions And Products The price of Product(s) is the price quoted on our website, it may change when we have sales and if you use a discount code. Prices include VAT and delivery costs (if applicable), Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we and/or the Brand have already sent you an Order Confirmation. The Website contains a large number of Products and it is always possible that, despite best efforts, some of the Products listed on the Website may be incorrectly priced. We and/or Brands will normally verify prices as part of the despatch procedure so that, where a Product's correct price is less than the stated price, you will be charged the lower amount. If a Product’s correct price is higher than the price stated on the Site, we and/or the Brand will normally either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. Payment for all orders must be made by credit, debit card, Visa, Mastercard, American Express, Shopify Payment Powered by Stripe, Apple pay, Google Pay or PayPal on the checkout page. You should be aware that online payment transactions are subject to validation checks by your card issuer and we and/or Brands are not responsible if your card issuer refuses to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We and/or Brands are not responsible for this. From time to time the Website may run promotions where discount codes are offered. These can be used to discount the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant Product(s) stated. Discount codes cannot be redeemed for cash. Any discount codes obtained by way of referring friends to the Website must be done in good faith and without any arrangement for the purpose of earning credit where invites and subsequent purchases are not genuine. In placing your order with a credit or debit card or by PayPal you confirm that the card/account being used is yours and/or you are authorised to use it and that there are sufficient funds or credit facilities to cover the cost of any Membership, Subscription or Products. We may obtain validation of your credit or debit card or Paypal details before providing you with any Membership, subscription or Product. All credit/debit card or Paypal account holders are subject to validation checks and authorisation by the card issuer/payment provider. Your payment method will be charged monthly, annually or as regularly as you choose on the order page for as long as the Membership or subscription or both lasts. If the issuer of your card/payment provider refuses to authorise payment we will not accept your order or be under any obligation to deliver the relevant Membership or Product. We will not be obliged to inform you of the reason for the refusal, and we will not be liable for non-delivery of the Membership or Product ordered. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order. Your credit/debit card/Paypal account will be charged when we issue your Membership, subscription or dispatch your order from one or more of the warehouses. If your payment is not received and you have already received the Products you ordered from us, you must pay for the Products or return those Products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense. If you do not do this within 30 days of the date on which we cancel your order, we may collect (or arrange for collection) the Products at your expense. We reserve the right to charge you for any and all damage to any Products that are the subject of an unpaid order. 24.18 The benefits of having a membership We will clearly state the membership benefits of Indulge in treats on the membership product page that description will constitute as part of these binding terms and conditions. The membership benefits of Indulge in treats are subject to change without notifying you and at our sole discretion. Your Personal Information During the checkout process, you will be asked to complete your payment details. All fields shown as compulsory must be completed. Please note that we will collect and store your information using shopify encrypted secure payment mechanism, as well as your choice of payments secure payment systems and will only use it in accordance with our Privacy Policy & Cookie Policy. 24.19 Payment For Subscriptions And Products The price of Product(s) is the price quoted on our website, it may change when we have sales and if you use a discount code. Prices include VAT and delivery costs (if applicable), Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we and/or the Brand have already sent you an Order Confirmation. The Website contains a large number of Products and it is always possible that, despite best efforts, some of the Products listed on the Website may be incorrectly priced. We and/or Brands will normally verify prices as part of the despatch procedure so that, where a Product's correct price is less than the stated price, you will be charged the lower amount. If a Product’s correct price is higher than the price stated on the Site, we and/or the Brand will normally either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection Payment for all orders must be made by credit, debit card, Visa, Mastercard, American Express, Shopify Payment Powered by Stripe, Apple pay, Google Pay or PayPal on the checkout page. You should be aware that online payment transactions are subject to validation checks by your card issuer and we and/or Brands are not responsible if your card issuer refuses to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We and/or Brands are not responsible for this. From time to time the Website may run promotions where discount codes are offered. These can be used to discount the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant Product(s) stated. Discount codes cannot be redeemed for cash. Any discount codes obtained by way of referring friends to the Website must be done in good faith and without any arrangement for the purpose of earning credit where invites and subsequent purchases are not genuine. In placing your order with a credit or debit card or by PayPal you confirm that the card/account being used is yours and/or you are authorised to use it and that there are sufficient funds or credit facilities to cover the cost of any Membership, Subscription or Products. We may obtain validation of your credit or debit card or Paypal details before providing you with any Membership, subscription or Product. All credit/debit card or Paypal account holders are subject to validation checks and authorisation by the card issuer/payment provider. Your payment method will be charged monthly, annually or as regularly as you choose on the order page for as long as the Membership or subscription or both lasts. If the issuer of your card/payment provider refuses to authorise payment we will not accept your order or be under any obligation to deliver the relevant Membership or Product. We will not be obliged to inform you of the reason for the refusal, and we will not be liable for non-delivery of the Membership or Product ordered. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order. Your credit/debit card/Paypal account will be charged when we issue your Membership, subscription or dispatch your order from one or more of the warehouses. If your payment is not received and you have already received the Products you ordered from us, you must pay for the Products or return those Products to us in accordance with reasonable return instructions that we provide to you and in the same condition that you received them at your own expense. If you do not do this within 30 days of the date on which we cancel your order, we may collect (or arrange for collection) the Products at your expense. We reserve the right to charge you for any and all damage to any Products that are the subject of an unpaid order. 24.20 Warranty We warrant to you that any Product purchased from us through our site will, on delivery, conform with its description, be of satisfactory quality, and be reasonably fit for all the purposes for which products of that kind are commonly supplied. 24.21 Our Liability This section explains your liability to us and Indulge In Treats liability to you under these terms and conditions in reaction to the use of our website, services provided via the website, associated services, membership services, subscription services, our products and any other service or product we offer on the website. By using our website you are agreeing that you expressly understand and agree to the terms and conditions of using our website, services, associated services, membership services, subscription services, our products, and any other service or product web offer on the website, are provided on an as is and as available basis, with all its fault. Any content accessed through our website or made available to you in connection with the Website is accessed at your own risk, and you shall be solely responsible for any damage to your device, or any device you use to access our website, or any other loss that results from accessing such content. Indulge In Treats and its licensors expressly disclaim all warranties, representations, and conditions of any kind, whether express or implied, arising from use of the website. You acknowledge and agree that neither Indulge In Treats nor its licensors are liable, and you agree not to seek to hold us liable, for the conduct of third parties on the website, including operators of external sites, and that the risk of injury from such third parties rests entirely with you. The terms in this Section 4 do not affect your statutory rights as a consumer and nothing in these Terms and Conditions limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that may not be excluded or limited under applicable law. You agree to defend, indemnify and hold Indulge In Treats and its group companies, affiliates, licensors and business partners harmless from and against any and all claims, demands, liabilities damages and losses including, without limitation, reasonable attorneys’ fees, resulting from or arising out of (a) your use of the Website, use of Associated Services or purchase of Products; or (b) your breach of these Terms and Conditions or any other policies that Indulge In Treats may issue for the Website from time to time. If we fail to comply with these Terms and Conditions, we are only responsible for loss or damage you suffer that is reasonably foreseeable and a direct result of our breaking these Terms and Conditions or our failing to use reasonable care and skill. We will not be responsible for any losses you suffer as a result of us breaching these Terms and Conditions that were not reasonably foreseeable to both you and us when you commenced using the Website, using the Associated Services or when the Contract for your Membership, subscription or the sale of Products by us to you was formed. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. To the fullest extent permissible by applicable laws, under no circumstances, will Indulge In Treats or its licensors be liable to you for more than the total amount paid to Indulge In Treats by you for your Membership, subscription (or in the case of non-members, for your Products) during the twelve-month period prior to the act, omission or occurrence, giving rise to such liability. To the fullest extent permissible by applicable laws, we are not responsible for indirect losses (including consequential damages) which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these Terms and Conditions by us that would entitle you to terminate the Contract between us. The laws of certain countries, states and jurisdictions do not allow the limitation of liability or certain damages, and if such laws apply to you, some or all of the above limitations may not apply to you, and you may have additional rights. We only supply Memberships and Products for individual and private use. If you subscribe to our Memberships or use our Products for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. 24.22 How we will communicate with you & you with us The best way for you to communicate with us is by emailing Support@indulgeintreats.com We aim to respond to you within two working days, however we are not bound to this or obligated legally to respond at all. When using our website you accept that communication with us will be mainly electronic and that we may send you messages from time to time if you are subscribed to our email list. We will generally provide you with information using notices on our website, emailing you or by posting updates to our social media pages. By using our website, you agree to all forms of contracts, notices, information and other forms of communications that we provide. This condition does not affect your statutory legal rights. 24.23 Written communications Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights. 24.24 Notices All notices given by you to us must be given to Indulge In Treats at Support@indulgeintreats.com. We may give notice to you at either the e-mail or postal address you provide to us when signing up to a Subscription, or in any of the ways specified in our terms and conditions. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee. 24.25 Transfer of Rights and Obligations The contract between you and us is binding on you and us and on our respective successors and assigns. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. 24.26 Intellectual Property Rights We (Indulge In Treats Company) are the owners of the Indulge In Treats website, every design aspect and everything relating directly to Indulge in Treats that is placed on the website.Unless we expressly state otherwise, all intellectual property rights in the website, including all copyrights, images, software, designs, text, sound, logos, branding,articles and anything form of content within the website or supplied as part of the website relating to us is owned by us or a company, group or third party licensor we have agreed to work with. The service and its original content excluding (content provided by you or other users) features and functionality are and will remain the exclusive property of the company (Indulge In Treats) and its licensors. The service is protected by Copyright, trademark and other laws of both the country and foreign countries. Our trademarks and trade address may not be used in connection with any product or service without the prior written consent of the company. We can not give permission to use other companies, third party licensors or customers' content that is posted on our website. You must ask the permission of the person, licensor or business that owns the intellectual property. You may print off one copy, and may download extracts, of any pages from our site for your personal reference. You must not use any part of our copyright materials for commercial purposes without first obtaining a licence to do so from us and our licensors. If you post comments on the Products or Services to any website, blog or social media network (Commentary) you must ensure that such Commentary represents your fairly-held opinions. By subscribing to the Services you irrevocably authorise us to quote from your Commentary on our site and in any advertising or social media outlets which we may create or contribute to. 24.27 Your Intellectual Rights We will always inform you how we will be using your intellectual property that you contribute to us. You can find more information within the cookie page and our privacy policy 24.28 Events Outside Of Our Control We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control. Events beyond our reasonable control included but are not limited to the following: Strikes, lock-outs or other industrial action; Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster; Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; Impossibility of the use of public or private telecommunications networks; and The acts, decrees, legislation, regulations or restrictions of any government. Our performance under any Contract is deemed to be suspended for the period of time that the event goes on and thereafter until we can re-establish our usual working patterns and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Event. 24.29 Consumer Rights If you are contracting as a consumer, you may cancel a Contract at any time within fourteen days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our refunds policy (set out in our terms and conditions, terms of supply and any terms on our website including but not limited to membership and subscription terms). To cancel a Contract, you must login to your account and select to cancel your Subscription with Indulge in Treats if you need guidance please contact support@indulgeintreats.com. You must also return the Products to us as soon as reasonably possible. You must pay the cost of returning the Products. You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. 24.30 Supply of goods For information on supply of goods please refer to section 22 in the terms and conditions of Indulge in Treats. 24.31 Privacy Policy For information on our privacy policy please refer to section 25 in the terms and conditions of Indulge in Treats. 24.32 Waiver If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. 24.33 Our Right To Vary These Terms & Conditions We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements, changes in our system's capabilities as well as any other changes we deem fit for our business. You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within fourteen working days of receipt by you of the Products) 24.34 Our rights to end a contract Very occasionally we may need to cancel an order at our discretion. If this becomes necessary, we won’t charge you, as we will not be sending you the item you ordered. In addition, we may end any Contract between us at any time if you breach any of these Terms and Conditions, including using any Membership, subscription or selling any Products for commercial use. 24.35 Entire agreement Subject to these terms and conditions, together with our privacy, cookies policy and any other policy, terms and conditions or legal documents we have on our website, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website. Nothing in this clause limits or excludes ant liability for fraud. 24.36 Law and jurisdiction These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to contracts for the purchase of products through our site shall be subject to the exclusive jurisdiction of the courts of England Including but not subject to disputes or claims relating to these terms and conditions . 24.37 Statutory and regulatory disclosures 32.1 We are not yet registered in the trade register; we will let you know where you can find the online version of the register when we are, and our registration number. We are not yet registered as Indulge In Treats with any professional body in the United Kingdom and will be subject to rules when we are, which would be found at www.gov.uk. We do not yet have a VAT Number. 24.38 Our details This website is owned and operated by Indulge In Treats You can contact us: using our website contact form; or by email, using the email address published on our website from time to time; 25. Privacy Policy This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Indulge In Treats, Indulgeintreats.com and any of our other brands we own)(the “Site”). 25.1 Personal Information We Collect We process information about you in accordance with our Privacy Policy. By using the Website, you understand that your personal information will be processed as described in our Privacy Policy and warrant that all data provided by you is accurate. When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, location, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies: (list ABSOLUTELY ALL APPS WE USE THAT HAVE ACCESS TO PEOPLE'S DATA) - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. “Third party app: “Appstle Memberships” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Bundler Product Bundles” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Cart bot auto add to cart” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Contrado print on demand” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Shopify Email” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Facebook & Instagram & their shopping channels” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Goaffpro Affiliate Marketing” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “google & google sales channel” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “inbox by shopify” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “metafields guru” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Online store by shopify” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Own print print on demand” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Pinterest & Pinterest sales channel” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “product reviews by shopify” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “seal subscriptions & loyalty” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “tiktok & tiktok sales channel” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Virtue - UK Giving App” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. ……….. “Third party app: “bing shopping” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Help Centre” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Analytics buddy” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Bulk Image Edit by Hextom” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Content sumo” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Copy Cat” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Omnistar” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Google shopping” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Improved contact” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. - “Third party app: “Coversio” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups, Reading and or modifying our (Indulge In Treats, Indulgeintreats.com or any of our other brands we own)) marketing events and your (The customers) marketing engagement data and reading overall your (The customers) website engagement data. “Third party app: “Intelifluence” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Modalyst” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. - “Third party app: “Kit” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups, Reading and or modifying our (Indulge In Treats, Indulgeintreats.com or any of our other brands we own)) marketing events and your (The customers) marketing engagement data and reading overall your (The customers) website engagement data. - “Third party app: “Mailchimp” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups, Reading and or modifying our (Indulge In Treats, Indulgeintreats.com or any of our other brands we own)) marketing events and your (The customers) marketing engagement data and reading overall your (The customers) website engagement data. “Third party app: “MCfee” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Never No Search” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Photo resizing by pixc” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Plug in SEO” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. - “Third party app: “Privy free email pop ups” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups, Reading and or modifying our (indulgeintreats.com) marketing events and your (The customers) marketing engagement data and reading overall your (The customers) website engagement data. “Third party app: “product reviews” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “product A/B test your sales booster” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “SEO json LD boost by Verge” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “SEO photo optimizer” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Scripted” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. - “Third party app: “Shoppy bot” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups, Reading and or modifying our (Indulge In Treats, Indulgeintreats.com and any of our other brands we own)) marketing events and your (The customers) marketing engagement data and reading overall your (The customers) website engagement data. “Third party app: “Side buy” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Sitemapper” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “size matters” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “smart login” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Social proof & urgency by banana stand” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. - “Third party app: “Tracktor by Shop pad” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups, Reading and or modifying our (Indulge In Treats, Indulgeintreats.com and any of our other brands we own)) marketing events and your (The customers) marketing engagement data and reading overall your (The customers) website engagement data. “Third party app: “trust my store social” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “EU cookie bar by boost apps” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. “Third party app: “Vwalla referral marketing” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups. - “Third party app: “Wishlist wishlist wishlist king” Tracks actions occurring on the Site and collects data including Reading and or modify orders, transactions and fulfilment, reading your (The customers) location, Reading and or modifying your (The customers) details and customer groups, Reading and or modifying our (Indulge In Treats, Indulgeintreats.com or any of our other brands we own)) marketing events and your (The customers) marketing engagement data and reading overall your (The customers) website engagement data. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers, debit card numbers, paypal, shopify stripe, apple pay and google pay, email address, and phone number. We refer to this information as “Order Information.” Note: We also collect data about your purchase e.g what you have ordered how much you spent (this data is for out legal records) When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 26.5 HOW DO WE USE YOUR PERSONAL INFORMATION? We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We also use this information for advert retargeting. 25.3 SHARING YOUR PERSONAL INFORMATION We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: .https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 25.4 BEHAVIOURAL ADVERTISING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work You can opt out of targeted advertising by: FACEBOOK - https://www.facebook.com/settings/?tab=ads GOOGLE - https://www.google.com/settings/ads/anonymous BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/. 25.5 DO NOT TRACK Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 25.6 YOUR RIGHTS If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 25.7 DATA RETENTION When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 25.8 MINORS The Site is not intended for individuals under the age of [[18]]. 25.9 CHANGES We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 25.10 CONTACT US For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at support@indulgeintreats.com. 25.11 Entire agreement Subject to these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website. 25.12 Law and jurisdiction These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England . 25.13 Statutory and regulatory disclosures We are not yet registered in the trade register; we will let you know where you can find the online version of the register when we are, and our registration number. We are not yet registered as Indulge In Treats with any professional body in the United Kingdom and will be subject to rules when we are, which would be found at www.gov.uk. We do not yet have a VAT Number. 25.14 Our details This website is owned and operated by Indulge In Treats You can contact us: - using our website contact form; or - by email, using the email address published on our website from time to time; 26. Terms & Conditions of Use 26.1 Introduction & Interpretations You (the customer you) must read these terms and conditions to make sure that you're happy to abide by the terms and conditions before using our site. By visiting our website and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. If you are not sure about anything, please refrain from using Indulge In Treats, Indulgeintreats.com and any of our other brands we own.These Terms and conditions apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Our store is hosted on Shopify Inc. They provide us with our e-commerce website that allows us to sell our products and services to you You can only purchase the Goods from the Website if you are eligible to enter into a contract and are at least 18 years old. Interpretation Indulge In Treats, Indulgeintreats.com and any of our other brands we own may be referred to in these terms and conditions and terms of use as “us,we,our” You, the customer, may be referred to in these terms and conditions and terms of use as “you,the consumer or the customer”. Website in these terms and conditions and terms of use means Indulgeintreats.com 26.2 Agreement/ Arrangements By using our website you agree to be bound by our terms. These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and ("Company," “we," “us," or “our”), concerning your access to and use of the website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in the and have our registered office at , You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY. Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change. Please ensure that you check the applicable Terms every time you use our Site so that you understand which Terms apply. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable. 26.3 Site Management We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site 26.4 Amendments Any new features or tools which are added to the current store shall also be subject to our Terms and conditions. You can review the most current version of the Terms of Use at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith. 26.5 Cookies short overview Please read our cookie policy page by clicking here to learn about them, their benefits and how we use them on our website. If you'd like to disable cookies on your browser, please view our information on ‘Controlling and Deleting Cookies’. Please be aware that some parts of the site and your ability to buy products will not function correctly if you disable all cookies. By viewing this Cookie Policy Page and using our website, you consent to our use of cookies on your browser in accordance with our cookie policy unless you have disabled the 26.6 Prohibited use We want everyone that uses our website to be kind to one another and use the website in a respectable way. You must not: (a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website; (b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity; (c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software; (d) conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent; (e) access or otherwise interact with our website using any robot, spider or other automated means, except for the purpose of search engine indexing; (f) violate the directives set out in the robots.txt file for our website; or (g) use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing). You must not use data collected from our website to contact individuals, companies or other persons or entities. You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading. We reserve the right not to publish any particular Contribution on the Website or to remove any Contribution at our sole discretion. Contributions must: Be accurate - Where they state opinions, be genuinely held - Comply with all applicable laws Contributions must not: Contain anything defamatory, obscene, offensive, hateful, threatening, harmful to any person, or inflammatory Contain or promote sexually explicit material or violence Be used for deception, or to mislead as to your identity or affiliations Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age Infringe anyone else's copyright, trademark, or other intellectual property rights Promote or suggest anything unlawful, including copyright infringement or computer misuse Be made in breach of any legal duty, including a contractual duty or duty of confidence Promote any illegal activity Invade another's privacy Give the impression that the contributions have come from us or any other third party when they do not. 26.7 Goods The description of the Goods is as set out in the Website or other form of advertisement and placements. Any description is for illustrative purposes only and there may be small discrepancies in the size and colour of the Goods supplied due to each product being handmade. In the case of any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate. All Goods which appear on the Website are subject to availability and some may be made to order therefore you must preorder them. We can make changes to the Goods which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes. 26.8 Deduction of goods supplied We may make a deduction from the reimbursement for loss in value of any Goods supplied, if the loss is the result of unnecessary handling by you (i.e. handling the Goods beyond what is necessary to establish if it is the correct item that was ordered and if the package has arrived damaged: e.g. it goes beyond the sort of handling that might be reasonably allowed in a shop). This is because you are liable for that loss and, if that deduction is not made, you must pay us the amount of that loss. 26.9 Basis of sale The description of the Goods on our website does not constitute a contractual offer to sell the Goods to you. When an Order has been submitted on our Website, we can reject it for any reason, however we will try to inform you of the reason for declining your order. The Order process on our website allows you to check and amend any errors before submitting your order. It is your responsibility to check that your order is correct and you have filled all the information in correctly. A contract is formed for the sale of goods ordered when you click the order submission button and receive your order confirmation email. You must ensure that the Order Confirmation is complete and accurate and inform us immediately of any errors. We are not responsible for any inaccuracies in the Order placed by you. By placing an Order you agree to us giving you confirmation of the Contract by means of an email with all information in it (i.e. the Order Confirmation). You will receive the Order Confirmation within a reasonable time after making the Contract, but in any event not later than the delivery of any Goods supplied under the Contract. Any quotation we give you is valid for a maximum period of 1 day from its date, unless we expressly withdraw it at an earlier time. No variation of the Contract, whether about description of the Goods, Fees or otherwise, can be made after it has been entered into unless the variation is agreed by the Customer and us, Indulge In Treats, Indulgeintreats.com and any of our other brands we own. We intend that these Terms apply only to a Contract entered into by you as a Consumer. If this is not the case, you must tell us, so that we can provide you with a different contract with terms which are more appropriate for you and which might, in some respects, be better for you, e.g. by giving you rights as a business. 26.10 Personal information We retain and use all information strictly under our Privacy Policy. We may contact you by e-mail or other electronic communication methods and other methods you expressly agree to. 26.11 Risk Risk of damage to, or loss of, any Goods will pass to you when the Goods are delivered to you. You do not own the Goods until we have received payment in full. If full payment is overdue or a step occurs towards your bankruptcy, we can choose, by notice, to cancel any delivery and end any right to use the Goods still owned by you, in which case you must return them or allow us to collect them. 26.12 General online store terms By agreeing to these Terms and any terms or policies on our website, you agree that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in your immediate termination from using our Services. 26.13 General overall terms We reserve the right to refuse service to anyone for any reason at any time. You understand that your content and details about your name and email address may be moved through our network and social media accounts without being encrypted. We will never put your personal information out without your consent. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 26.14 Registration Upon registration to our website you warrant that the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity. The products purchased on our website are for private and domestic use only and are not for resale. You will notify us immediately of any changes to the personal information by emailing us at: support@indulgeintreats.com 26.15 Privacy policy Any personal information you provide to Indulge In Treats, Indulgeintreats.com and any of our other brands we own directly and from which you can be identified is stored securely and confidentially and will be processed fairly and lawfully in accordance with our privacy notice. So that we can deliver your order to you, we will provide your details to our couriers and postal service providers that deliver your order. This Privacy Policy explains in more detail what personal information we collect about you, how and why we use it, who we disclose it to, and how we protect your privacy. Please take the time to read it. When you shop on our Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us and any of the platforms we use to run our website e.g Shopify and shopify apps. We respect your privacy and always try to comply with the General Data Protection Regulation with regard to your personal information. For the purposes of these Terms: Data Protection Laws' means any applicable law relating to the processing of Personal Data, including, but not limited to, the GDPR. 'GDPR' means the UK General Data Protection Regulation. 'Data Controller', 'Personal Data' and 'Processing' shall have the same meaning as in the GDPR. We are a Data Controller of the Personal Data we Process in providing Goods to you. Where you supply Personal Data to us so we can provide Goods to you, and we Process that Personal Data in the course of providing the Goods to you, we will comply with our obligations imposed by the Data Protection Laws: we will respect your rights in relation to your Personal Data; and We will implement technical and organisational measures to ensure your Personal Data is secure. We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data. For any enquiries or complaints regarding data privacy, you can email: support@indulgeintreats.com. 26.16 Protecting your security To ensure that your credit, debit or charge card is not being used without your consent, we will validate your name, address and other personal information supplied by you during the order process against appropriate third party databases. We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your cooperation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be rejected at the checkout and reported to the relevant authorities. By accepting these terms you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to our fraud detection apps used on shopify. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998. 26.17 Payments and security We do not hold your credit card data unless you choose to store it for quicker checkouts, it will then be stored on Shopify and any other third party platform they use. We accept Visa, Mastercard, and AMEX, Paypal, Stripe, Google Pay and Shopify pay. Payment will be taken in GB pounds (£), and if applicable, your card will be charged according to the exchange rate at that time. You can contact Lush Customer Care by email at support@indulgeintreats.com 26.18 Compliance This Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website: any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; and any material which is defamatory, offensive or of an obscene character. 26.19 Indemnity or indemnification You agree to fully indemnify, defend and hold Indulge In Treats, Indulgeintreats.com and any of our other brands we own, and our, staff, employees, workers, affiliates, ambassadors, owners, directors, ceos, contractors, licensors and suppliers harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information. 26.20 Third party links and tools ( we may give you access to optional third party tools that we use this is in no way anything to do with us) As a convenience to our customers, Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and features through the website. Such new features and services shall also be subject to these Terms. You can see our full list of third party apps, tools and any other third party things that may affect you by clicking the cookie policy. The Site may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites. 26.21 Orders By placing an order on our website, you agree to give: Your real name, Your email address,The address you want your item sent to, Your billing address, A delivery address (this may be the same as your billing address) and A contact phone number. If the technology fails us or we make a genuine mistake, your order attempt may be unsuccessful. We will do everything we can to resolve this. Once you have placed an order, you will receive a confirmation e-mail and then one when your order has been dispatched. If something is not in stock, we will let you know as soon as possible after the order has been placed. Once you are ready to check out, you will be directed to the shipping confirmation page where you may select the type of delivery, and the delivery and/or billing addresses. After placing your order you will receive an automated acknowledgement. All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by email (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order. Orders placed by you on our website are treated as an offer to purchase. We hold the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on our Website. The conclusion of a contract between you and us will take place when we capture the payment from whichever payment provider you choose to use out of the available ones on our website or when we dispatch the goods to you or commence the services, whichever is the later. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from our Website. You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified. Notwithstanding that risk of loss or damage to the products only passes to you once they have been delivered to the delivery address, ownership of the products shall pass to you on the later of: (a) the products being dispatched by us; and (b) us receiving payment in respect of the same. Once you have clicked on the ‘Submit Order’ button, you have made a binding offer for the sale of goods. Your offer at this stage is still subject to our acceptance. In order that we may accept your offer, we obtain an authorisation from your Credit card company for the amount detailed on the order summary page. We are not taking funds from your card at this stage, although the amount available for you to spend will be reduced by the authorisation. This is a normal process with the banks. If your credit card is not authorised, your order will not be processed further. 26.22 Product or services Our products are currently only available for purchase online. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colours and images of our products. Some products may look different upon arrival due to being handmade and digital screen viewing. We cannot guarantee that your computer monitor's display of any colour will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 26.23 The contract Upon confirmation of your order on our website once we accept your order by confirming the products have been dispatched a legally binding contract will exist between us. If we do not confirm acceptance we will refund your payment. Your order constitutes an offer to us to buy a product. If we believe a customer acts against these Terms, we reserve the right to cancel or suspend their order. This includes non-payment of ordered products and fraudulent use of our website and sales. We also reserve the right to bar certain email addresses and telephone numbers from accessing our website to place orders. We will not accept an order from any customer who we have suspended. Ownership of the products will only pass to you when we have received full payment. A person who is not party to the contract shall not have any rights under or in connection with it. 26.24 Complaints If you have a complaint relating to our Terms or our products, we will attempt to resolve the complaint when you contact us at support@indulgeintreats.com 26.25 Events beyond our control We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control. These include all events we deem as beyond our control upon our ruling. Occasionally, parcels going overseas may be delayed at customs control when entering your country. This is beyond our control and we cannot be responsible for the late arrival of parcels detained in this way. 26.26 Resale Products or anything else purchased on our website is not permitted for resale by the customer unless we directly instruct you to. 26.27 Cancellation rights Subscriptions can be cancelled any time before your auto payment is taken from your account. Any cancellations made after the auto payment is taken will be cancelled the following month. Subscriptions can also be paused and changed before that month's auto payment has been taken from your account. If the auto payment has already been taken the changes will be applied to the next subscription coming to you. Auto renewing subscriptions can not be cancelled mid term. 26.28 Cancellations and returns (timing of reimbursements) RETURNS + EXCHANGES INFORMATION: We hope you love your purchase! Unfortunately in most cases we do not accept returns unless your product arrives damaged. This is due to a lot of our products being perishable, customised, personalised or to comply with product hygiene rules. If your product arrives damaged please email us to let us know within 3 days of receiving your product. You must do this before trying to return your damaged item, as we need to verify the return. All of our products are non-returnable due to them being perishable, personalised or customised. We only accept returns on products that have defects upon arrival Please email us to let us know support@indulgeintreats.com We will provide you with the return address. ITEMS MUST BE RETURNED WITHIN 14 DAYS FROM THE DELIVERY DATE. To be eligible for a return, your item must be unused and in the same damaged condition that you received it. It must also be in the original packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at Support@indulgeintreats.com 26.29 If your parcel from us arrives damaged We will ask you to send pictures and either send the item back or through it away at our discretion. We will then either replace the item if the stock is available or refund the cost of the item to the payment method you used to purchase the product. 26.30 Price, payments, Vat, Customs fees and other taxes (modification to the service and prices) The price of Product(s) is the price quoted on our website, it may change when we have sales and if you use a discount code. Prices include VAT and delivery costs (if applicable), Prices and delivery costs are liable to change at any time, but changes will not affect orders in respect of which we and/or the Brand have already sent you an Order Confirmation. The Website contains a large number of Products and it is always possible that, despite best efforts, some of the Products listed on the Website may be incorrectly priced. We and/or Brands will normally verify prices as part of the despatch procedure so that, where a Product's correct price is less than the stated price, you will be charged the lower amount. If a Product’s correct price is higher than the price stated on the Site, we and/or the Brand will normally either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection. Payment for all orders must be made by credit, debit card, Visa, Mastercard, American Express, Shopify Payment Powered by Stripe, Apple pay, Google Pay or PayPal on the checkout page. You should be aware that online payment transactions are subject to validation checks by your card issuer and we and/or Brands are not responsible if your card issuer refuses to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We and/or Brands are not responsible for this. From time to time the Website may run promotions where discount codes are offered. These can be used to discount the price of Product(s) ordered online, subject to the terms and conditions under which they were issued (as indicated in our relevant promotion from which you got the code). Discount codes can only be used once, and only during the period of validity stated and only in respect of the relevant Product(s) stated. Discount codes cannot be redeemed for cash. Any discount codes obtained by way of referring friends to the Website must be done in good faith and without any arrangement for the purpose of earning credit where invites and subsequent purchases are not genuine. We hold the right to alter the price without prior notice at our own discretion. In most cases, customs fees do not apply, However International shipments may be subject to import taxes, duties and/or customs clearance fees (which are determined by the customs agency within the destination country), which are levied once a shipment reaches the recipient's country. All taxes, duties, and all other charges and fees are the sole responsibility of the recipient. These fees will be based on the value of the order and the tax free threshold. These fees get collected by you at the time of delivery. Indulge In Treats, Indulgeintreats.com and any of our other brands we own) has no control over these charges, nor can Indulge In Treats and any of our other brands we own) predict what they may be. If a shipment is refused and returned, you will be responsible for any import taxes and return shipping costs incurred. Customs policies vary widely by country. If you have questions we recommend that you contact your local customs office for more information. All customs, duties and any other fees or charges incurred are non refundable. 26.31 Delivery The products we sell are delivered via APC couriers, Yodel, Evri and Royal Mail. To view our shipping prices and estimated delivery times click here and to view estimated processing times and delivery times view each individual product. 26.32 Split Delivery Some of your orders may arrive in different parcels at different times due to availability, shipping warehouse, pre ordered items and subscriptions. Some of our products have different shipping costs that are calculated at the checkout due to being delivered from different storage warehouses. 26.33 Eligibility to purchase Currently we can only ship to postcodes within the United Kingdom. We don’t deliver to PO boxes. We reserve the right to refuse purchase at our discretion. 26.34 Intellectual property We (Indulge In Treats Company) are the owners of the Indulge In Treats website, every design aspect and everything relating directly to Indulge in Treats that is placed on the website.Unless we expressly state otherwise, all intellectual property rights in the website, including all copyrights, images, software, designs, text, sound, logos, branding,articles and anything form of content within the website or supplied as part of the website relating to us is owned by us or a company, group or third party licensor we have agreed to work with. The service and its original content excluding (content provided by you or other users) features and functionality are and will remain the exclusive property of the company (Indulge In Treats) and its licensors. The service is protected by Copyright, trademark and other laws of both the country and foreign countries. Our trademarks and trade address may not be used in connection with any product or service without the prior written consent of the company. We can not give permission to use other companies, third party licensors or customers' content that is posted on our website. You must ask the permission of the person, licensor or business that owns the intellectual property. No Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. We reserve all rights not expressly granted to you in and to the Site, the Content and the Marks. 26.35 Limitations of Liability (excluding liability) This section explains your liability to us and Indulge In Treats liability to you under these terms and conditions in reaction to the use of our website, services provided via the website, associated services, membership services, subscription services, our products and any other service or product we offer on the website. By using our website you are agreeing that you expressly understand and agree to the terms and conditions of using our website, services, associated services, membership services, subscription services, our products, and any other service or product web offer on the website, are provided on an as is and as available basis, with all its fault. Any content accessed through our website or made available to you in connection with the Website is accessed at your own risk, and you shall be solely responsible for any damage to your device, or any device you use to access our website, or any other loss that results from accessing such content. Indulge In Treats and its licensors expressly disclaim all warranties, representations, and conditions of any kind, whether express or implied, arising from use of the website. You acknowledge and agree that neither Indulge In Treats nor its licensors are liable, and you agree not to seek to hold us liable, for the conduct of third parties on the website, including operators of external sites, and that the risk of injury from such third parties rests entirely with you. The terms in this Section 4 do not affect your statutory rights as a consumer and nothing in these Terms and Conditions limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any other liability that may not be excluded or limited under applicable law. You agree to defend, indemnify and hold Indulge In Treats and its group companies, affiliates, licensors and business partners harmless from and against any and all claims, demands, liabilities damages and losses including, without limitation, reasonable attorneys’ fees, resulting from or arising out of (a) your use of the Website, use of Associated Services or purchase of Products; or (b) your breach of these Terms and Conditions or any other policies that Indulge In Treats may issue for the Website from time to time. If we fail to comply with these Terms and Conditions, we are only responsible for loss or damage you suffer that is reasonably foreseeable and a direct result of our breaking these Terms and Conditions or our failing to use reasonable care and skill. We will not be responsible for any losses you suffer as a result of us breaching these Terms and Conditions that were not reasonably foreseeable to both you and us when you commenced using the Website, using the Associated Services or when the Contract for your Membership, subscription or the sale of Products by us to you was formed. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the Contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. To the fullest extent permissible by applicable laws, under no circumstances, will Indulge In Treats or its licensors be liable to you for more than the total amount paid to Indulge In Treats by you for your Membership, subscription (or in the case of non-members, for your Products) during the twelve-month period prior to the act, omission or occurrence, giving rise to such liability. To the fullest extent permissible by applicable laws, we are not responsible for indirect losses (including consequential damages) which happen as a side effect of the main loss or damage and even if such losses result from a deliberate breach of these Terms and Conditions by us that would entitle you to terminate the Contract between us. The laws of certain countries, states and jurisdictions do not allow the limitation of liability or certain damages, and if such laws apply to you, some or all of the above limitations may not apply to you, and you may have additional rights. We only supply Memberships and Products for individual and private use. If you subscribe to our Memberships or use our Products for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity. IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 26.36 User comments, feedback or other submissions We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organise a campaign encouraging others to post reviews, whether positive or negative. We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and licence to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions. 26.37 Waiver If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations. A waiver by us of any default will not constitute a waiver of any subsequent default. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing. 26.38 Severability If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 26.39 Term & Termination These Terms of Use shall remain in full force and effect while you use the Site. WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS OF USE, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OF USE OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SITE OR DELETE ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress. 26.40 Entire agreement Subject to these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website. 26.41 Law and jurisdiction These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England . 26.42 All competitions All competitions will have the terms and conditions for that particular competition on the competition page. All competitions are run at our discretion. 26.43 Prizes All prizes are chosen at our discretion and we hold the right to retract a prize or competition at any point without notice. All prize winners will be informed within 30 days of winning any of our competitions. If there's no acceptance of a prize within 30 days we will offer the prize to the person that came second or do a lucky dip 26.44 Notification & Communication Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means. 26.45 Claiming prizes We will contact you with the contact information you provided us with. If we are unable to contact you the price will become void after 30 days. We will ask you for your home address and any other information we need to enable us to send you your prize. 26.46 Promotional offers, discounts and free gifts We hold the right to change,end and cancel any offer, promotion, discount or free gift offer we place on our website at our discretion without prior notifying you. Free gifts are non refundable and if you send an item back you must return the free gift with the item you are returning. Free mystery gifts and pre-stated gift decisions are decided by us at our discretion. On occasion we may let you decide at our discretion. 26.47 Credit to your account We do not offer credit to your account. However if we do in the future the amount in your account can’t be turned into cash or exchanged for cash or crypto currency. 26.48 Referral scheme Click here to view our affiliate, ambassador & Referral scheme terms and conditions. 26.49 Subscription plans Click here to view the full subscription terms and conditions. 26.50 Social Media As part of the functionality of the Site, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account'') by either: (1) providing your Third-Party Account login information through the Site; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content'') so that it is available on and through the Site via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Site. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third-party service provider, the Social Network Content may no longer be available on and through the Site. You will have the ability to disable the connection between your account on the Site and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Site. You can deactivate the connection between the Site and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such a Third-Party Account, except the username and profile picture that become associated with your account. 26.51 Corrections There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice. 26.52 Miscellaneous These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. These Terms of Use operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms of Use is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site. You agree that these Terms of Use will not be construed against us by virtue of having drafted them. You hereby waive any and all defences you may have based on the electronic form of these Terms of Use and the lack of signing by the parties hereto to execute these Terms of Use. 26.53 Contact info This website is owned and operated by Indulge In Treats You can contact us: using our website contact form; or by email, using the email address published on our website from time to time 27. Competitions & Promotions (Overview) Competitions - you can find all the relevant terms and conditions to our competitions on our competitions terms and conditions page. By entering our competitions and taking part in our promotions you are agreeing to our terms and conditions. Our competition and promotions change regularly. We will always have an up to date terms and conditions page. To see our full competition & promotions terms and conditions please click here. Promotions - Sometimes, we may give you a promotional code to reduce the price of specified Products or Memberships. Each promotional code has its own rules which will be made clear at the time of issue. Promotional codes need to be entered at the checkout to be applied to your order. Promotional codes are non-transferable and cannot be used in conjunction with other promotions or discounts. We may cancel or suspend a promotional code without notice where an event beyond our control affects the running of the promotion, or where we suspect fraud or technical error. Find our full competition & promotions terms and conditions here. Our competitions are constantly changing at our discretion. We will inform you of the rules and how to enter each competition or promotion as they start. We will make sure there's a link to the relevant competition and promotion terms and conditions when our new competition and promotions begin and throughout the competitions and promotions. 28. Affiliate & Ambassador Operating Agreement (Overview) You can find a copy of the affiliate terms & Conditions by clicking here if applicable to you. 29. Affiliate, Ambassador & Influencer privacy policy (Overview) You can find a copy of the affiliate, ambassador & influencer privacy policy by clicking here if applicable to you. 30. Affiliate & Ambassador terms & conditions (Overview) You can find a copy of the Ambassador terms & Conditions by clicking here if applicable to you. 31. Influencer terms & conditions (overview) You can find a copy of the Ambassador terms & Conditions by clicking here if applicable to you. 32. Closing Details Entire agreement Subject to these terms and conditions, together with our privacy and cookies policy, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website. Law and jurisdiction These terms and conditions shall be governed by and construed in accordance with English law. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England . Statutory and regulatory disclosures We are not yet registered in the trade register; we will let you know where you can find the online version of the register when we are, and our registration number. We are not yet registered as Indulge In Treats with any professional body in the United Kingdom and will be subject to rules when we are, which would be found at www.gov.uk. We do not yet have a VAT Number. Our details This website is owned and operated by Indulge In Treats You can contact us: using our website contact form; or by email, using the email address published on our website from time to time

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